Totum Partners
Information Technology Manager
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We’re working with a small, established professional services firm of around 50–100 users that is looking to appoint an IT Manager to take ownership of its technology environment and support its ongoing development.
This is a broad, hands-on role combining IT operations, infrastructure, cybersecurity, projects and strategy. You’ll work closely with senior stakeholders and external technology partners, while ensuring users receive a high-quality, responsive IT service.
Working pattern: 4 days per week in the office initially, reducing to 3 days per week in the office following successful completion of probation.
Salary: £70,000-£80,000 per annum + bonus
The Role
- Take ownership of the day-to-day management, support and security of the IT environment.
- Manage infrastructure across servers, networks, hardware, software, Microsoft 365 and cloud technologies.
- Lead technology projects including Cyber Essentials Plus, penetration testing, upgrades and system implementations.
- Develop and maintain IT security policies, disaster recovery plans and best-practice procedures.
- Manage third-party suppliers, technology contracts and the IT budget.
- Develop and implement the firm's IT strategy, aligned to wider business objectives.
- Provide hands-on technical support and guidance to users, including new starter inductions and technology training.
- Ensure appropriate compliance with GDPR, data protection and professional services regulatory requirements.
- Support the adoption of emerging technologies, including AI, while ensuring data and intellectual property remain protected.
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About You
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We’re looking for an experienced IT professional with 5+ years’ experience in IT Management or a similar position, ideally within a professional services environment.
You’ll need a strong technical grounding across Windows/Mac, Microsoft 365, networking, infrastructure, cloud and cybersecurity, alongside experience managing IT projects and external suppliers.
Just as importantly, you’ll be hands-on, approachable and comfortable dealing directly with senior stakeholders and non-technical users. This is an excellent opportunity for someone who enjoys having genuine ownership of an IT environment and the ability to make a visible impact.
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