Corecom Consulting
Information Technology Operations Engineer
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IT / Technical Operations Engineer
Leeds – 3 days per week
Up to £50,000
We’re working with a growing, highly technical business within the sports technology and data space that is looking to add an IT / Technical Operations Engineer to its Leeds team.
This is a great opportunity for someone early in their IT career who already has solid hands-on support experience but wants to broaden their exposure across AWS, Linux, infrastructure, security, and automation.
The Role
You’ll become a key point of contact for employees across Leeds, London, and remote locations, supporting everything from day-to-day technical issues and device provisioning through to access management, cloud infrastructure, and operational improvements.
It’s a varied environment, so organisation and prioritisation are particularly important. We’re looking for someone who takes a structured, methodical approach to support – able to assess urgency and business impact, manage multiple requests effectively, and see issues through to resolution rather than jumping reactively between tasks.
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You’ll be involved in:
- Providing hands-on technical support across macOS and Linux environments
- Managing onboarding and offboarding, including devices, accounts, and access
- Configuring laptops, peripherals, and end-user technology
- Supporting AWS administration, monitoring, and access management
- Troubleshooting VPN, connectivity, and networking issues
- Supporting MDM, endpoint security, permissions, and licenses
- Creating clear technical documentation and internal guides
- Working with technical teams to identify opportunities for automation and process improvement
- Getting involved in wider infrastructure and security initiatives
What We’re Looking For
Ideally, you’ll have around 1–3 years’ experience within IT Support, Infrastructure Support, or Technical Operations and be comfortable taking ownership of issues from initial request through to resolution.
Alongside the technical fundamentals, we’re particularly interested in people who are organised, dependable, and comfortable prioritising competing workloads. You should be able to communicate clearly with both technical and non-technical users and bring structure to a busy support environment.
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Experience across the following would be beneficial:
- macOS
- Linux
- AWS
- MDM
- VPNs
- Networking
- Access Management
- Endpoint Security
- Bash
- Python
- Infrastructure Automation
You don't need to be an expert across everything – there's plenty of opportunity to develop into the wider cloud, infrastructure, and automation pieces.
Why Consider It?
You’ll join a small, engineering-led environment and work alongside software engineers, quantitative researchers, and data specialists, giving you exposure well beyond a traditional support desk.
There’s genuine scope to improve how things are done, automate repetitive processes, and progressively broaden your experience across cloud, infrastructure, and security, while remaining hands-on with users and technology.
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