Governance, risk and assurance

• Establish effective governance, decision rights, reporting and escalation routes with the sponsor and key stakeholders.
• Identify, assess and actively manage risks, issues, assumptions and dependencies, escalating early with clear options and recommendations.
• Apply relevant Client's project delivery, IT assurance, architecture, cyber security, data, operational readiness and control requirements.
• Prepare the project for assurance and governance reviews, ensuring that evidence, decisions and actions are complete and traceable.
• Maintain transparent delivery information and ensure that commitments, decisions and accountabilities are recorded and followed through.

Stakeholder and supplier management

• Build trusted relationships with sponsors, senior stakeholders, business representatives, product and technology teams.
• Create clear, concise and executive-level communications that explain progress, choices, risks, financial position and support required.
• Facilitate timely decisions and communicate difficult messages constructively when delivery confidence, scope, cost or benefits are at risk.
• Manage supplier delivery and commercial dependencies where applicable, holding partners to agreed outcomes, quality and commitments.
• Coordinate across organisational boundaries and resolve competing priorities, ownership gaps and cross-team dependencies.

Benefits, transition and closure

• Confirm that expected benefits and value measures are defined, owned and traceable to delivered outcomes.
• Plan and govern business and operational readiness, including adoption, support, service transition and handover.
• Ensure that deliverables are accepted, residual risks are owned and closure activities are completed in a controlled manner.
• Capture lessons and reusable practices, sharing them with the wider Project and Programme Management community.

Special challenges

• Mobilising quickly and bringing structure to complex or ambiguous delivery environments.
• Building trust with senior sponsors and communicating difficult messages without losing momentum.
• Balancing value, pace, cost, quality, assurance and risk when priorities change.
• Leading teams and suppliers across organisational and geographical boundaries without relying solely on formal authority.
• Maintaining credible plans and financial forecasts where dependencies and requirements continue to evolve.
• Ensuring that risks and issues are surfaced early and treated as a basis for action and decision-making.

Essential Skills and experience

• Extensive experience leading complex technology projects with significant business impact, delivery risk and senior stakeholder visibility.
• Proven end-to-end project management capability across mobilisation, planning, execution, governance, assurance, transition and closure.
• Strong financial management experience, including budget ownership, forecasting, cost control and variance management.
• Demonstrable ability to establish governance, manage scope and change, and maintain effective control of risks, issues and dependencies.
• Experience leading multidisciplinary teams and coordinating delivery across business, product, architecture, engineering, cyber security, data, operations and suppliers.
• Confidence working with executive sponsors and senior stakeholders, including the ability to challenge constructively and provide decision-quality recommendations.
• Strong written and verbal communication skills, with the ability to produce concise executive updates and clear delivery artefacts.
• Practical experience of Waterfall, Agile and iterative delivery, with judgement to apply the suitable delivery method with appropriate project governance and assurance.
• Demonstrated servant leadership, sound judgement, resilience and learning agility in complex and ambiguous environments.
• Experience using enterprise planning, reporting and Agile delivery tools.
• Recognised project or programme management qualification, such as PMP, MSP, PgMP or an equivalent professional credential.
• Recognised Agile qualification and experience working with Agile teams, Product Owners and delivery coaches.
• Experience delivering within a large global organisation and working across multiple countries or time zones.
• Experience in the energy or investment banking sector or another highly regulated, operationally complex environment.
• Experience of technology supplier, commercial and contract management.
• Working knowledge of Microsoft Project, Azure DevOps Boards, Jira or comparable delivery tooling.

Expected deliverables and outcomes

• A credible and agreed delivery baseline covering outcomes, scope, milestones, resources, costs, dependencies, risks and governance.
• Transparent reporting that enables timely decisions and provides an evidence-based view of delivery confidence.
• Effective financial control, with accurate forecasts and clear explanation of variances and corrective actions.
• Early identification and active resolution of risks, issues, dependencies and delivery constraints.
• Business and operational readiness for implementation, adoption, support and transition.
• Controlled delivery of agreed outcomes, with acceptance, benefit ownership, residual risks and closure arrangements clearly documented.
• A capable, collaborative delivery team with clear ownership and sustainable ways of working.