Parkside Recruitment
Information Technology Support Assistant
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IT Support Assistant
Salary: £30,000 + Benefits + Bonus
Location: Farringdon and Weybridge (at least two days a week)
Hybrid
Hours: Monday–Friday, 9:00am–5:30pm
Permanent | Full-Time
We are recruiting for an IT Support Assistant to join a successful organisation within the financial services sector.
This is a fantastic opportunity for someone with some IT support experience who is looking to develop their career in a varied, hands-on role. You'll support around 130 users, helping with everything from day-to-day technical issues and equipment set-ups to software, systems and wider IT projects.
The Role - IT Support Assistant
- Provide first-line IT support to employees
- Troubleshoot hardware, software and system issues
- Manage and follow up IT support tickets
- Set up laptops, mobiles and user access for new starters
- Support Microsoft Teams, Zoom, Copilot and other business systems
- Manage IT equipment, stock and deliveries
- Liaise with external IT support providers
- Assist with software rollouts, testing and IT projects
- Support remote/home-working set-ups
- Provide technical support for meetings and company events
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About You
We're looking for someone who is tech-savvy, personable and a natural problem-solver.
You'll ideally have:
- 1+ years' IT support / helpdesk / service desk experience
- Good Microsoft and general IT knowledge
- Strong troubleshooting skills
- Excellent communication and customer service skills
- A proactive, hands-on approach
- Strong organisation and attention to detail
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Formal IT qualifications aren't essential – attitude, practical ability and a willingness to learn are key.
What's On Offer?
- £30,000 salary
- Hybrid working
- Benefits package + discretionary bonus
- Excellent opportunity to develop your IT career
- Exposure to a broad range of systems and IT projects
You'll work across Farringdon and Weybridge, with a minimum of two days per week office-based and occasional additional office attendance depending on business needs.
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