Set2Recruit
Information Technology Support Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: IT Support Coordinator
Location: London (4 days in office, 1 day WFH) — occasional travel other UK offices (reimbursable)
Salary: Up to £40,000 DOE + bonus
Start Date: ASAP
All applicants must have the right to work in the UK, we cannot provide sponsorship for this role unfortunately.
About the Business
Our client is a well-established, highly regarded professional services firm with a strong reputation across the UK and internationally. They are forward-thinking, people-focused, and are investing heavily in technology and AI to maintain a competitive edge in their sector.
The Role
This is a varied, hands-on IT Support Coordinator role where no two days are the same. You'll be supporting users, systems, and projects across the business, while also contributing to the evaluation and implementation of emerging technologies including AI solutions.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Providing day-to-day IT support to colleagues across the firm
- Setting up and supporting laptops, mobile devices, user accounts, and technology services
- Managing IT assets, software licences, and technology inventories
- Liaising with the MSP and third-party technology suppliers
- Assisting with technology procurement and vendor management
- Supporting case management systems, document management systems, and Microsoft 365
- Helping to create and improve IT workflows, processes, and documentation
- Researching emerging technologies and carrying out market analysis, including AI platforms
- Supporting the evaluation, testing, and implementation of new technology solutions
- Assisting with technology projects, system upgrades, and business improvement initiatives
- Supporting security questionnaires, RFIs, audits, and compliance activities
- Contributing to cybersecurity awareness across the firm
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What They're Looking For
- At least 2 years' experience in an IT support, administrative, or technology-focused role
- A genuine interest in technology, AI, and process improvement
- Excellent organisational, prioritisation, and communication skills
- High attention to detail and a proactive, professional approach
- Ability to build strong relationships with colleagues, suppliers, and external partners
Benefits
- 28 days holiday + bank holidays + birthday off
- Company bonus
- 5% matched pension contributions
- Private Medical Insurance
- 26 weeks paid Maternity Leave / 6 weeks paid Paternity Leave
- Income Protection & Life Assurance
Set2Recruit are acting as an employment agency in relation to this vacancy
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location