JMC Aviation
Information Technology Support Engineer
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Job Title: IT Support Engineer
Location: Manchester
Employment Type: Permanent
Shifts: Monday- Friday (08:30 – 17:00 Mon – Thurs and 08:30 – 14:30 Fri)
Benefits:
- 7% employer contribution to pension
- 3x Life assurance
- Private healthcare and private dental
- Free eye tests and vouchers towards glasses
- Employee assistance programme
- Employee referral programme
- Training and development support to widen skills and knowledge
About the Role
We are seeking a dynamic IT Support Engineer to join a small but dedicated IT team. This is a varied role covering all levels of support — from day-to-day desktop troubleshooting to server administration and cloud technologies. You’ll play a key part in keeping the business-critical systems running across multiple sites, so flexibility, problem-solving skills, and a proactive mindset are essential.
This position will involve occasional travel between our UK sites and participation in an on-call rota to provide out-of-hours support for key systems.
Key Responsibilities
- Provide 1st–3rd line support for users across Storm Aviation’s UK sites.
- Manage and maintain Windows desktop and server environments.
- Support and administer webservers, Azure services, Intune, and develop Power Automate workflows.
- Troubleshoot and resolve technical issues quickly and effectively.
- Assist with system migrations, upgrades, and deployment projects.
- Develop and maintain automated workflows to streamline business processes.
- Participate in the on-call rota to support business-critical IT services.
- Collaborate with colleagues across the wider IT and operations teams.
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Candidate Requirements
- Proven experience supporting Windows desktop and Windows Server platforms.
- Knowledge of Azure Active Directory, Intune, and modern cloud services.
- Experience with webserver management (IIS or similar).
- Familiarity with Power Automate (or other workflow automation tools).
- Strong problem-solving skills and the ability to work independently.
- Excellent communication skills, with the confidence to support staff at all levels.
- Willingness to travel occasionally to Storm Aviation’s UK sites.
- A flexible, proactive, and team-oriented mindset.
Why Work with JMC Aviation?
At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles — contract or permanent.
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- Industry-leading compliance support
- Fast onboarding and documentation assistance
- Dedicated recruitment consultant
- Placements across the globe
- Extensive experience and knowledge of the aviation sector
How to Apply
Submit your up-to-date CV, along with copies of right to work documents
Compliance & Equal Opportunities
JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations.
GDPR
In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).
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