PE Global
Information Technology Support Technician
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
PE Global are currently recruiting for an IT Support Technician with knowledge in Windows and Macs, for a 12 contract role with a leading multinational Pharma client, based in Bracknell.
This role is onsite full time. The pay rate is between £15.12 and £20.16 per hour PAYE (36.25 hours per week).
Technicians will be the “face of IT”, working directly with our resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether customers are in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). Some on-call after hours may be required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Should Bring
- Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles
- Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)
- Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.
- Basic understanding of multiple operating systems (Windows, Mac, iOS)
- Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Additional Preferences
- Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional
- Completed Microsoft 365 Fundamentals Certification
- Previous Help desk experience
- Previous Customer Service experience
Interested candidates should submit an updated CV.
Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills