Creo Recruitment
Infrastructure Engineer
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IT Infrastructure Analyst
Location: Lincoln / Hybrid
Permanent | 37.5 hours per week
Rate: £300-350 per day - Inside IR35
We’re working with an established organisation in Lincoln to hire an IT Infrastructure Analyst to join their internal technology team.
This is a broad infrastructure position where you’ll get exposure across both cloud and on-premises environments, supporting the systems and services that underpin a sizeable, multi-site organisation.
It could be a great opportunity for someone currently working in Infrastructure Support, 2nd Line Support or Systems Administration who wants to broaden their technical exposure and become more involved in infrastructure projects and change.
What you'll be doing
You’ll work as part of the infrastructure team, taking responsibility for the day-to-day support, maintenance and improvement of the organisation’s core IT environment. Your role will include:
- Supporting and maintaining Azure cloud and on-premise infrastructure
- Working across Windows Server, networking, storage, virtualisation and associated infrastructure technologies
- Monitoring infrastructure performance and proactively identifying potential issues
- Providing second-line infrastructure support and resolving escalated technical incidents
- Supporting major incidents and contributing to Root Cause Analysis (RCA)
- Working within an ITIL-aligned service management environment
- Supporting infrastructure changes, upgrades and wider technology projects
- Working with third-party suppliers and technology partners
- Maintaining technical documentation and internal knowledge
- Identifying opportunities to improve infrastructure performance, reliability and availability
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The position combines BAU infrastructure support with involvement in technological change and service improvement rather than being purely a ticket-based support role.
What we're looking for
We’d like to speak with people who have hands-on experience within an IT infrastructure environment, particularly around:
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- Microsoft enterprise technologies and Windows Server
- Networking and server infrastructure
- Virtualisation / hypervisors
- SAN and storage technologies
- Microsoft Azure or other cloud infrastructure
- Infrastructure monitoring and troubleshooting
- Incident and problem management
You don't necessarily need to be an expert across everything above. We're more interested in someone with solid infrastructure fundamentals who is comfortable troubleshooting technical issues and keen to continue developing their skills.
You'll also need to be comfortable communicating with users, technical colleagues and third-party suppliers.
As the organisation operates across multiple sites, you'll occasionally need to travel to other locations for infrastructure maintenance or installations, so a full UK driving licence and access to a vehicle are required.
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