Dabster
Infrastructure Engineer
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Experience
Experience in IT operations, infrastructure or TechOps roles, with ability to lead teams.
Experience operating as a 3rd-line (SME) support engineer across complex platforms, working both independently and collaboratively.
Proven track record supporting business-critical, 24x7 production systems in Financial Services.
Experience leading major incident resolution and post-incident reviews.
Proven experience working with third-party service integrators and fully managed IT service providers in a multi-vendor environment, building effective and trusted relationships and managing them against SLAs.
Demonstrable experience driving process improvement and automation through scripting, tooling and modern ways of working.
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Experience working within ITIL and Agile frameworks in regulated environments.
Experience delivering on client-facing engagements, with a record of joining new projects and becoming productive within weeks.
Working in a high-performing IT Engineering or Operations team in an equivalent or larger organization.
Skills
Essential:
- Strong technical capability across the Microsoft technology stack, including Active Directory, Exchange, Office 365 and Azure, with experience of cloud migrations from on-premise environments.
- ITIL 4 Foundation (or demonstrable equivalent practice).
- At least one cloud associate-level certification, e.g. AZ-104 (Azure Administrator) or AWS SysOps Administrator – Associate, or demonstrable equivalent experience.
- Financial Services experience (Banking, Insurance, Payments, Lending, Wealth or Debt Purchasing) in a regulated production environment.
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Desirable:
- AZ-400 (DevOps Engineer Expert)
- AZ-500 (Security Engineer)
- MS-102 (Microsoft 365 Administrator)
- Certified Kubernetes Administrator (CKA)
- HashiCorp Terraform Associate
- Dynatrace or Splunk certification
Preferred
- AZ-400, AZ-500, MS-102
- CKA (Certified Kubernetes Administrator)
- HashiCorp Terraform Associate
- Dynatrace or Splunk Certifications
- Understanding of FCA/PRA, DORA, PCI DSS, ISO 27001, and GDPR compliance requirements.
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