PE Global
Infrastructure Engineer
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PE Global is currently recruiting for an Infrastructure Engineer for an initial 12 month contract role with a leading multinational Pharma client based in Basingstoke.
This role is onsite full time. The pay rate is between £15.82 and £21.09 per hour PAYE.
Job Responsibilities
- Manage and track department finances, including PO creation, stock management and order fulfilment.
- Build effective working relationships with business partners, local/regional/global IT groups, ESPs and vendors. Seek continuous feedback for improvement.
- Take responsibility for infrastructure projects and service requests using multiple external vendors and internal infrastructure & facilities groups in order to achieve goals.
- Handle user ticket requests in our ticket management system.
- Act as customer liaison for operations issues and requests.
- Understand user’s business requirements and impact of IT services.
- Support all areas infrastructure connectivity including phone systems, data networking, video conferencing and Business TV, BT Services.
- Provide IT presence and relevance on the ground at affiliate sites as deemed necessary
- Ensure documented procedures and processes are followed for all activities.
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Requirements
- Strong background working with vendors in an outsourced environment
- Dealing with customers at all levels in a busy working environment
- Broad base understanding of Infrastructure
- Ability to negotiate and influence
- An awareness of ITIL processes
- Exemplary Communication Skills
- Strong teamwork and interpersonal skills
- Ability to manage workload for multiple priority projects
- Negotiation and vendor management skills
- Strong organisational skills
- High competency with MS Office
- ITIL 3 Foundation is desirable
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