UK Health Security Agency
Infrastructure Manager

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Infrastructure Manager
The Infrastructure Manager is responsible for the lifecycle management of the UKHSA’s Infrastructure service of ~2500 cores, ~10 PTB of storage, fabric, backup service, and physical Edge Data Centres. This is a hands on technical (~60%) and managerial (~40%) role, working as both lead engineer and department manager ensuring service availability, functionality, performance and security alignment to organisational priorities.
This role reports to the Head of Network and Infrastructure and operates under a hybrid working model based at one of, and requiring regular travel to, Porton, Colindale and Chilton, as well as other corporate sites, corporate events, and industry events as required.
Main duties of the job
Managing a team to ensure delivery of
- Lifecycle management of Infrastructure (hypervisor, hosts, and fabric)
- Lifecycle management of multi-vendor hybrid storage (on prem & cloud)
- Lifecycle management of Backup & Restore Service
Leadership & Management
- Lead and develop a specialist team
You will be accountable for lifecycle management, performance, availability and security of all technologies making up the Infrastructure service as listed above, using the specific OEM’s in the Essential and Desirable role criteria listed below. You will lead delivery of new releases and capabilities into service. You will manage a multi-discipline engineering team accordingly.
Essential criteria
- Lifecycle Management of VMWare
- Lifecycle Management of Veeam
- Lifecycle Management of Fibre Channel Network or iSCSI
- Availability, Functionality, Performance & Security thereof
- Managing technical teams, or evidence of transferable skills
Desirable criteria:
- Storage
- SAN
- Hybrid cloud extension
Selection Process Details (Success Profiles)
This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills.
Stage 1: Application & Sift
Success Profiles - GOV.UK
You will be required to complete an application form. You will be assessed on the listed (5) essential criteria, and this will be in the form of a:
- Application form (‘Employer/ Activity history’ section on the application)
- 1,000 word supporting statement.
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.
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You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1,000 words. We will not consider any words over 1,000 words.
Longlisting: In the event of a large number of applications we will longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
If used, the pile(s) ‘Meets all essential criteria’ will proceed to shortlisting.
Shortlisting: In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:
- Lifecycle Management of VMWare
Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.
If you are successful at this stage, you will progress to the next stage which is a technical assessment.
Feedback will not be provided at this stage.
Stage 2 - Technical Assessment
You will be sent a technical assessment which will be assessing the following:
- Lifecycle Management of VMWare
- Lifecycle Management of Veeam
- Lifecycle Management of Fibre Channel Network or iSCSI
- Availability, Functionality, Performance & Security thereof
Full details will be provided at this stage.
If you are successful at this stage, you will progress to the next stage which is an interview,
Stage 3: Interview
You will be invited to a single remote interview.
Behaviours, Experience and Technical skills will be tested at interview.
The Behaviours tested during the interview stage will be:
- Managing a Quality Service - Lead behaviour
- Making Effective Decisions
- Delivering at Pace
- Seeing the Big Picture
Interview dates are to be confirmed.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location
This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).


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Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance check. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC). UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Eligibility Criteria - External
Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).
Salary Information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Please be aware that the salary is based on the office location.
Grade 7
- £56,185- £66,581 (National)
- £58,340- £68,574 (Outer London)
- £60,494- £70,566 (Inner London)
A Market Pay Supplement between £5,000 - £15,000 until the 31/01/2027.
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