Next Plc
Infrastructure Team Leader - Networks
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The Role
As a Networks Infrastructure Team Leader, you will step into a pivotal role designed to lead, inspire and shape the future of NEXT Technology’s core environments. Whether guiding strategic network infrastructure projects from inception to completion or orchestrating the day-to-day stability, security and high performance of our warehouse LAN/WAN and Retail stores WAN, you will make a tangible difference to the systems supporting millions of daily customers. Managing a dedicated team of technical engineers, you will collaborate closely with cross-functional technology teams, external vendors and key business stakeholders.
What You’ll Take On:
- Lead and empower your team by providing daily focus through stand-ups, conducting regular one-to-ones and offering active coaching to enhance technical skills and career growth.
- Drive the full project lifecycle from initial planning and scoping through to execution, ensuring network infrastructure deployments, migrations and upgrades are delivered on time, within budget and to excellent standards.
- Oversee operational health by maintaining robust monitoring, proactive maintenance programs and capacity planning to address potential issues before they impact business operations.
- Collaborate across the business with internal teams, vendors and contractors to align goals, manage risks and procure the necessary hardware, software, or services efficiently.
- Champion operational standards by keeping critical infrastructure documentation accurate, ensuring strict compliance with security policies and shaping seasonal budget recommendations.
- Act as a point of technical escalation, stepping into Major Incident support when needed to guide troubleshooting efforts and restore vital services quickly.
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What You'll Bring:
- Proven leadership capability, with a natural knack for motivating technical engineers, delegating tasks effectively and cultivating an open, inclusive team environment without egos.
- A strong conceptual framework of core network infrastructure principles and architectures, WiFi technologies, network monitoring and firewalls.
- Grounded operational or project management expertise, comfortably working within large corporate environments and aligning with ITIL processes for change, request, problem and incident management.
- Excellent communication and stakeholder skills, allowing you to present updates clearly, make informed decisions and collaborate transparently across multiple business areas.
- An innovative problem-solving mindset, balanced with sharp attention to detail, a proactive approach to process improvement and the resilience to handle busy corporate moments calmly.
- Integrity and a commitment to growth, showing a genuine enthusiasm for learning from both successes and setbacks, keeping it real and staying ahead of emerging industry trends.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
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