Novartis
Innovation Capability Director - Global Clinical Operations (GCO)
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Salary Range: £83,510.00 - £155,090.00
Band Level 6
Job Description Summary
This position is based in our Westworks, London, UK offices. Novartis operates a Hybrid working policy with an expectation of 12 days per month onsite.
Home worker contracts for UK based candidates can be offered depending on eligibility criteria being met. This can be discussed at interview stage if applicable.
Relocation support is not available for this position. Novartis is unable to sponsor Visas for this position.
As Innovation Capability Director - Global Clinical Operations, you will lead the identification, implementation and scaling of innovative recruitment and patient engagement solutions that improve clinical trial participation around the world. Working across global study teams, technology partners and cross-functional stakeholders, you will transform promising ideas into scalable capabilities that deliver measurable impact for patients, sites and clinical programs. This is a highly visible leadership role for an innovation expert with proven digital patient recruitment experience, a passion for advancing clinical research and the ability to shape strategy while driving execution in a complex global environment. You will bring deep expertise in digital marketing for patient recruitment, including emerging and artificial intelligence-enabled approaches that improve how patients are identified, engaged and connected with clinical trials.
Key Responsibilities
- Lead the adoption and scaling of innovative solutions that improve clinical trial recruitment, participation and patient experience.
- Partner with global study teams, technology providers and cross-functional stakeholders to deliver impactful patient recruitment innovations.
- Drive implementation, governance, risk management and continuous improvement of innovation initiatives across global clinical programs.
- Evaluate digital, data-driven and artificial intelligence-enabled approaches to improve patient identification, engagement and recruitment outcomes.
- Develop scalable frameworks, processes and best practices that support sustainable adoption of successful recruitment innovations.
- Identify emerging technologies, industry trends and recruitment approaches that strengthen organizational capability and innovation leadership.
- Serve as a trusted expert, influencing strategy, building capability and representing Novartis across the clinical research ecosystem.
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Essential Requirements
- Advanced degree in Life Sciences, Healthcare or a related discipline, or equivalent relevant education and experience.
- At least five years’ clinical trial innovation or solution delivery experience, particularly within clinical trial recruitment.
- At least seven years’ experience within pharmaceutical clinical drug development and a strong understanding of clinical trial operations.
- Proven digital patient recruitment expertise, including developing and implementing digital marketing strategies to identify and engage potential trial participants.
- Experience applying digital tools and artificial intelligence-enabled methods to patient recruitment, selection or matching in clinical trials.
- Strong knowledge of clinical development processes, regulatory requirements and Good Clinical Practice.
- Demonstrated success translating strategy into cross-functional programs and projects within a complex global matrix environment.
- Strong project management, influencing and problem-solving capabilities, with the autonomy and agility to navigate ambiguity and challenge established approaches.
Benefits & Rewards
At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.
Expected Annual Base Salary Range for role: 83,510.00 - 155,090.00 GBP Annual
The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.
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In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.
The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.
Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.
Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf
Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.
Commitment to Diversity and Inclusion / EEO
Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Skills Desired
- Budget Management
- Clinical Development
- Clinical Research
- Clinical Study Design
- Clinical Trials
- Digital Marketing
- Digital Strategy
- Innovation
- Innovative Solutions
- Life Science
- Patient Recruitment
- Pharmaceutical Industry
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