Nuffield Health Newcastle Hospital
Inpatient Bookings Coordinator
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Newcastle Hospital | Bookings | Permanent
Salary £25,038 per annum
Hours 37.5 hours per week
Shift patterns
- 08.00-16.00
- 09.00-17.00
About the Role
We are looking for a Bookings Administrator in our hospital who will be responsible for providing effective and efficient administration within the Bookings team, managing, appraising, and interpreting data, information and situations.
Ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
Requirements
Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and have experience working in a fast-paced team.
We are looking for a conscientious individual with a helpful, supportive approach with a ‘can do’ attitude that shines through.
A natural flair for communicating, both over the phone and in person, to bring strong organisation and administration skills to the team.
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Responsibilities
As our Bookings Coordinator you will
- Bring empathy, sympathy and sensitivity to the role.
- Ensure complex administration and support meets the required standards and timescales.
- Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
- Handle appointment bookings and changes and working with the wider hospital teams and stakeholders.
- Appointment bookings and changes.
- Co-ordination of theatre /consultant availability.
- Consultant/secretarial engagement.
- Obtaining relevant information from the patient.
- Updating all internal computer databases / spreadsheets.
- Schedule pre assessment appointments.
- Dispatch communications (reports, emails, telephone calls) to relevant parties to ensure bookings are processed effectively and efficiently and within agreed specified timescales.
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Benefits
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
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Application Information
Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.
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