Inpatient Pathway Administrator

Inpatient Pathway Administrator

An exciting opportunity has arisen for an enthusiastic and motivated full-time Inpatient Pathway Administrator to join our dynamic Eating Disorder Inpatient team.

We are looking for a candidate with proven experience and knowledge of working within a fast-paced, collaborative environment. The successful applicant will play a key role in supporting the ward team, ensuring smooth administrative operations and excellent service delivery.

• Provide a professional and confidential administration service and development of administrative processes.
• Screen telephone calls, as appropriate.
• Ensure daily tasks and on-going workloads are prioritised and completed within deadlines.
• Screen referrals in a timely way.
• Organise ward rounds, meetings, interpreters and translation where appropriate.
• Attend and minute meetings.
• Trace patient NHS details via the National Tracing System.
• Maintain accurate waiting lists.
• Contribute to Health and Safety requirements.
• Support trainees and temporary staff get access to systems.
• Log faults and works with Estates and Facilities Department.
• Assist with monitoring, updating and reporting comprehensive service-related activity data.
• Responsible for checking of correct care options.
• Support with completion of E-roster system.
• Support with recruitment and selection when required.
• Provide cover for admin colleagues, as required.
• Assist with development of patient information and team leaflets.
• Assist in service user and carer feedback surveys.
• Line manage junior admin staff.
• Participate in development and training identified through appraisal and supervision process, and completion of mandatory training.