Hilton
In‑Room Dining Supervisor
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In-Room Dining Supervisor – Waldorf Astoria London, Admiralty Arch
About the Role
Waldorf Astoria London – Admiralty Arch is seeking an In-Room Dining Supervisor to join the pre-opening team for this eagerly anticipated luxury hotel, set to open later this year.
This is a unique opportunity to become part of the founding team and help shape the unparalleled guest dining experience at this iconic landmark hotel, located at the end of The Mall opposite Buckingham Palace.
When open, Waldorf Astoria London – Admiralty Arch will offer:
- 100 elegant rooms and suites
- 17,500 sqft of private residences
- Two signature restaurants:
- Coreus by Clare Smyth
- Café Boulud by Daniel Boulud
- A world-class spa
- State-of-the-art fitness facilities
- A selection of grand event spaces, including a ballroom for up to 320 guests
The Challenge
Waldorf Astoria Hotels & Resorts, Hilton’s flagship luxury brand, is renowned for timeless elegance, iconic properties, and sincerely elevated service. Hiltons fuses bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
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A World of Rewards
As part of this ambitious project, this role is eligible for the following benefits:
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Complimentary, nourishing meals provided while on duty
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Exceptional development programmes designed to support and accelerate growth
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Meaningful impact through Corporate Responsibility initiatives
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Access to the Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
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Discounts through Perks at Work
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33 days of holiday (including bank holidays, listed as 28 initially with the option to rise to 33 with length of service)
Key Responsibilities
The In-Room Dining Supervisor will:
- Lead the in-room dining service to ensure luxury, exceptional five-star guest experiences
- Maintain the highest industry service standards consistent with Forbes premium hospitality recognitions
- Oversee team performance and guarantee consistently exceptional in-room dining expertise
- Collaborate with the founding team to set and uphold service standards during a dynamic pre-opening phase
- Drive innovation in luxury in-room dining solutions for an elite guest base.
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Key Skills & Experience
The ideal candidate will have:
- Proven leadership in luxury hospitality, particularly with in-room dining operations
- Experience in high-end hotels or celebrity chef-driven restaurants
- Demonstrated ability to maintain and enhance service excellence at peak luxury levels
- Strong run operational excellence in εύтором conditions or within pre-opening teams
- Exceptional communication and diplomacy skills in evalorising the guest experience
About Hilton
Hilton is not only setting new standards for guest experiences—we also build an exceptional workplace for our inspirational team. Join Hilton, a global hospitality leader with over 3 billion guests serviced worldwide.
Our award-winning culture includes recognition on Great Place to Work’s lists and Fortune’s "Best Workplaces."
At Hilton, we support your career journey, ensuring plenty of opportunities to continue growing alongside your incredible ambitions.
Our Careers Blog shares why Hilton remains not just a great place to stay, but a fantastic place to build a career.
Discover why join a legendary hospitality family.
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