LLANDUDNO HOSPITALITY ASSOCIATION
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Join the LHA
Benefits of being a member of the LHA
By joining the Llandudno Hospitality Association, you can get involved in your local hotel community. Your membership will also give you access to great offers from our supplier members which include attractions, restaurants and a large variety of trade discounts.
We meet on a regular basis to share ideas and information and discuss issues and ideas that can help in the day to day running of a hospitality based business.
Throughout the year, there is a range of social activities that you will be able to attend, to remind you that it shouldn’t be all work and no play!
Please complete this short application form and a representative of the Association will be in touch.
Alternatively, if you have questions you would like to discuss first, feel free to get in touch via phone, Whatsapp or email.
Current Member Benefits
All About HR
All About HR offers friendly and affordable advice and assistance on handling performance, sickness absence, misconduct issues and many other HR related issues to help your business stay within the law.
25% discount offered to all Llandudno Hospitality Association members.
Locally based in Trinity Square, Llandudno. Phone or email 07789 712325 or hazel.warhurst@allabouthr.co.uk.
Blue Elephant
10% off food for members and guests.
01492 870178
Bragdy Conwy Brewery
Members can access the following discounts by contacting the brewery directly:
- Cans – buy 5+ cases and get £2.50 off or buy 10+ cases and £4.00 off
- Bottles – buy 5+ cases and get £3.00 off or buy 10+ cases and get £4.00 off
- Cask and keg – buy 3+ and get £7 off each one
01492 514305
Castell Howell
Competitive prices can be offered based around your shopping basket. Free delivery with a minimum order of £75.
Orders can be placed online or by phone up to 6pm for next day delivery.
Over 13,000 product lines and a one stop shop including an extensive range of Welsh products.
Fiona Owen
07884 653426
Crown Decorating Centre
20-25% off all purchases in store. Best prices guaranteed on presentation of a valid LHA membership card.
Tel: 01492 877526
Dulux Decorating Centre
25% off all purchases in store on presentation of a valid LHA membership card. Further discounts available for larger projects and for anyone with more than one business.
01492 877408
Inscribe Print and Design
25% discount on all artwork charges plus up to 20% discount on printing of posters, leaflets, brochures, banners and more.
inscribeprint.co.uk/lha-member-discounts
01492 818515
Johnstone's Decorating Centre
10% off all purchases in store on presentation of a valid LHA membership card.
01492 870108
JP Utilities
Business energy price comparisons, supply contract facilitation and dispute/complaint handling.
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jeffp.utilities@btinternet.com / tom.hurley@jeffputilities.co.uk
01492 583557
Legal, Business and HR advice
As the Association is affiliated to the British Hospitality Association (BHA), members are able to access support and advice from the BHA through the Chairman for any matters that they need help with.
This support is only available through the Chairman and has proved invaluable to members in the past.
Llandudno Guided Tours
10% discount on all tours on production of Membership Card.
The Magic Bar
The Magic Bar Live offers a year-round 25% discount on all tickets for house shows, along with a 15% discount on tickets for guest acts and comedy nights.
Members will also receive exclusive invitations to launch events for new shows.
In addition, your guests can enjoy a 10% discount when booking any show.
To access these benefits, please contact The Magic Bar Live to be set up as an LHA VIP.
Partly Art and Craft Gallery
10% discount on production of LHA membership card.
07767 887221
Penderyn Distillery and Visitor Centre
Whisky Distillery with Visitor Centre and Shop selling gifts including single malt-Welsh whisky made in Llandudno.
Masterclasses available to book at www.penderyn.wales
Trade prices available with LHA membership card.
01492 701530
Perfect Dreams
Perfect Dreams sell a range of beds and bedroom furniture from their retail outlets in Llandudno and Colwyn Bay.
LHA members are offered 10% off all purchases on production of your membership card.
01492 868245
Romeo Italian Restaurant
Romeo Italian Restaurant on Lloyd Street is a long standing member of the LHA and is pleased to offer a 10% discount to LHA members plus one partner/guest, Monday-Thursday.
01492 877777
Williams Denton Accountants
Llandudno based Chartered Accountants Williams Denton offer members a 15% discount on their professional fees. Please advise us you are an LHA member when asking for a quote for work.
01492 877478
Membership fees
Annual membership fees are based on the type and size of business you operate and are kept as low as possible to make membership easily affordable. The fees have been held again for 2026.
- Hotels and Guest Houses, under 16 bedrooms: £50.00
- Hotels and Guest Houses, 16-25 bedrooms: £70.00
- Hotels and Guest Houses, 26+ bedrooms: £135.00
- Restaurants and Cafés, all types: £70.00
- Associate Membership (shops, attractions etc.): £50.00
A group rate for two or more establishments is calculated by deducting 20% from the total of the combined subscriptions.
Quality Charter
Llandudno is known for its wide range and choice of high quality tourism businesses. In addition to our beautiful traditional seaside resort with its magnificent coastlines, scenery and the Great Orme, we have Snowdonia on our doorstep, with a host of outdoor pursuit activities. Combined with our unique culture, heritage and fantastic local food and drink, our reputation for quality visitor experiences is one to be proud of and is the reason why Llandudno is considered a quality resort destination for leisure and business alike. Llandudno Hospitality Association strongly supports quality accreditation schemes, although we recognise that they might not be relevant for everybody, but we do believe that customers have a right to expect high levels of service and standards when they visit Llandudno and we want to support and promote quality businesses across the region.
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By supporting this Quality Charter members and associates ensure that LHA can work closely with public and private sector bodies to make a quality commitment to visitors and promote the very best about our wonderful resort.
By displaying the Charter, Members of LHA agree to the following:
Working Together
To work proactively with LHA to promote our town with its wonderful visitor experience, attractions, accommodation and food and drink offerings through providing a genuine warm welcome to visitors.
Legal Requirements
To fulfil all legal requirements and responsibilities in the operation of our business.
Quality and Standards
To provide guests and visitors with clean, hygienic, safe and well maintained accommodation and premises at all times.
Information
To ensure all information is readily available to visitors, in their preferred method where possible, and that it is accurate, up to date and clear in relation to all aspects of available facilities and payments, pricing and charges.
Service and Welcome
To provide good quality service to visitors at all times, making customers feel welcome and appreciated, and to deal appropriately with comments and feedback.
Members’ Code of Conduct
In line with LHA's Articles of Association all members have agreed to abide by the following conditions. Any Member who feels they would like further support, guidance and assistance is encouraged to contact the Association who are on hand to help with matters pertaining to any operational or customer issues.
LHA members have a wide depth of knowledge and are here to offer support and encourage all members.
It shall be at the sole discretion of the LHA Executive Committee to approve any application membership
Any unsuccessful application may appeal to the Chair of LHA. In such circumstances, the Chair will make a formal report to the Executive Committee of LHA.
Members aspire at all times to maintain the highest possible reasonable standards of courtesy, friendliness and service appropriate to their business or type
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