CoStar
Inside Sales Associate, STR - London
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Inside Sales Associate, STR – London
Overview
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar empowers all people to discover properties, insights, and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings.
STR is the global leader in hospitality data, benchmarking, analytics, and marketplace insights for the global hospitality industry. We deliver confidential, accurate, and actionable data to empower clients to strategize and compete in their markets.
Learn more about STR here.
Role Description
As an STR Inside Sales Associate, you will:
- Act with integrity while managing, nurturing, and growing relationships with hotel and industry clients across your territory.
- Take ownership of the full sales lifecycle with a consultative and entrepreneurial approach.
- Sell, onboard, train, and retain clients on STR’s suite of benchmarking and analytics solutions.
- Strengthen STR’s position as the global leader in hotel benchmarking while delivering exceptional client service and long-term value.
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Responsibilities
- Generate new business opportunities and data subscription sales with hotel owners/operators
- Manage and retain relationships, growing client engagement and subscription value
- Negotiate and renew client contracts
- Conduct product demos to onboard and educate clients on STR’s solutions
- Accurately track all sales activities and client information in CoStar’s CRM system
- Meet or exceed sales targets and KPIs
Requirements
- Degree (or relevant experience)
- Proven experience in inside sales, telephonic sales, business development, or customer-facing roles
- Exceptional relationship-building skills (ability to establish rapport and credibility remotely)
- Consultative selling mindset with a genuine commitment to helping clients solve business challenges
- Ability to make high-volume outbound calls, engage prospects, and assure routine follow-ups
- Skills in qualifying leads, asking discovery questions, and identifying customer needs
- Comfortable working with structured sales targets and metrics-driven environments
- Highly organised, resilient, and motivated for a B2B sales career
- Ideal candidates have experience selling SaaS, data/analytics, or online platforms
- Hospitality or travel sector experience is a strong advantage
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- Preferred additional language skills (e.g., Spanish, French, German) for territory coverage.
Benefits and Culture
- Collaborative and innovative work environment
- 28 days annual leave
- Full private medical coverage, dental cover, Life Assurance, and member rewards
- Competitive pension scheme
- Season ticket loans
- Enhanced parental pay (maternity/paternity leave)
- World-class suite of wellness programs
CoStar recognises the value of diversity and promotes equality. Applications are welcomed from all backgrounds, including:
- All genders
- Different ages
- Varied sexual orientations & ethnicities
- Diverse nationalities, religions, and beliefs
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