Flawless Debt Management Ltd
Inside Sales Representative
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Company Description
Flawless Debt Management Ltd specializes in recovering overdue payments while protecting and maintaining strong client relationships. The company focuses on fast, effective, and client-friendly collection methods tailored to the needs of each business. Applicants can expect a professional environment that values respect, transparency, and clear communication throughout the debt recovery process. With an emphasis on customized solutions and detailed reporting, Flawless Debt Management Ltd supports businesses in managing receivables efficiently and confidently.
Role Description
We are looking for 2 sales people. The Inside Sales Representative is a full-time, on-site role based in Barnsley. In this position, the representative will handle inbound and outbound calls, qualify leads, and present suitable debt management and collection solutions to prospective and existing clients.
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Day-to-day responsibilities include:
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- Following up on inquiries
- Maintaining accurate records in the CRM system
- Preparing quotes
- Supporting clients through the sales process to ensure a smooth handover to operations
The role involves working closely with the account management and customer service teams to maximize client satisfaction and help grow the company’s portfolio. The representative is expected to meet defined sales targets, contribute to continuous improvement of sales processes, and uphold the company’s commitment to professional, respectful communication.
Qualifications
- Candidates should possess skills in Inside Sales and Lead Generation for effectively identifying opportunities and converting prospects.
- Candidates should possess skills in Customer Service and Customer Satisfaction to build trust and maintain strong client relationships.
- Candidates should possess skills in Account Management to manage ongoing client relationships, track performance, and support retention.
- Strong verbal and written communication skills, including confident phone etiquette and the ability to explain solutions clearly.
- Proven ability to work with targets and KPIs, with basic proficiency in CRM tools and Microsoft Office applications.
- Strong organizational and time-management skills, with attention to detail and reliability in maintaining accurate records.
- Prior experience in financial services, collections, or a related B2B sales environment is beneficial.
- High level of professional integrity and commitment to ethical, non-discriminatory client interactions.
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