GEODIS
Inside Sales Representative Apprentice
London
Posted about 17 hours ago
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Key Activities / Accountabilities:
Business Development Strategy
- Participation in the creation, development, and execution of the Business Development strategy within the Commercial & Business Support function.
- Identify and report optimization possibilities in approach, processes and policies.
- Act as ambassador of the strategy within the network.
- Model the company values in day-to-day interaction internally and externally.
- Support both sales and branches in achieving their respective business objectives in the most efficient and effective way possible.
- Upgrade customer accounts to BDM level subject to expected revenue when required.
Qualification and Support of new accounts:
- Telesales qualification of new prospects.
- Profiling of the new customers based on size, vertical market and buying behaviour.
- Documenting required information and actions taken in CRM.
- Assisting sales with making appointments with customers where appropriate.
- Support credit checks for new customers prior to submitting quotations, in line with management policy.
- Provide quotes to customers/prospects within your portfolio.
- Handle customer commercial questions (technical, pricing, invoices, consulting).
- Identify new business opportunities.
- Qualify all new sales leads received from region/group.
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Portfolio Management:
- Plan specific activities to ensure realization of the Sales targets.
- Continuously monitor own performance against CRM KPI’s.
- Identify cross selling opportunities and communicate same to the corresponding department.
- Identify and capitalize on new opportunities.
- Review and update customer tariffs as and when necessary to protect profitability.
- Ensure SOP’s being in place to safeguard correct customer handling and business execution by operations.
- Ensure CRM usage and compliance by recording all actions, discussions, next steps, agreements, quotes etc. in CRM.
- Provide complete and timely information regarding new business to concerned parties within network.
- Identify and act on external marketing opportunities.
- Complete and maintain all available G-Campus or other training modules relevant to your sales function.
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Skills
Business Development
Telesales
CRM Management
Lead Qualification
Portfolio Management
Cross Selling
Customer Profiling
Market Analysis
Pricing Strategy
Account Management
Location