Reward
Insight Channel Partnership Manager
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About Reward
Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East, and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased customer engagement, retention, and overall satisfaction.
Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programs seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay, Deliveroo, and Amazon.
Our leading commerce media platform fuses purchase insights with loyalty-tech, offering an unparalleled edge in digital advertising and performance marketing for retailers. Leveraging rich data and insights, the Reward platform provides a comprehensive view of consumer behavior, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value.
Beyond bridging the gap between content and commerce, Reward is a purpose-driven business. Our mission is to make everyday spending more rewarding. During the last 5 years, Reward has proudly given back more than $1 billion in cashback rewards to consumers worldwide.
Most recently, Reward’s rapid growth was recognized in The Independent’s E2E Tech 100 list of the fastest-growing tech scale-ups in the UK. Reward, in conjunction with partners NatWest Group, were awarded the Industry Achievement Award 2023 at the prestigious Card and Payments Awards. In 2026, Reward was also recognized as a Great Place to Work UK, ranking #41, and was named on Great Place to Work UK’s Best Workplaces for Development™ List, placing #37 in our first year of entry.
Role Summary – Insight Channel Partners Manager
Insight Channel Partners make up almost half of Reward’s overall insight revenues. The Insight Channel Partners Manager is responsible for growing partner revenues within both existing partners and complimentary new partners in an operationally efficient manner. Whilst this role is primarily UK focused there may be some requirement to build a number of international insights partnerships.
What We Offer
- Opportunity to work on high-impact analytical challenges with major brands.
- Professional development, training, and mentoring opportunities.
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Requirements
- Experience managing complex commercial relationships and building commercial partnerships.
- Demonstrated ability to identify market opportunities and translate customer needs into commercially viable products or solutions.
- Experience working cross-functionally with Product, Data, Engineering, Marketing, Legal, and Compliance teams to deliver client solutions.
- Strong understanding of data, analytics, consumer insights, or intelligence-led products and services.
- Experience leading or supporting client-facing engagements, including executive stakeholder management and governance forums such as QBRs.
- Proven ability to manage multiple concurrent partnership initiatives in a fast-paced, evolving environment.
- Experience forecasting revenues and contributing to commercial planning and growth strategies.
Skills & Competencies
- Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
- Good communication and presentation skills, both written and verbal.
- Strong analytical and problem-solving capabilities with a data-driven mindset.
- Ability to simplify complex concepts and translate them into compelling partner propositions.
- Collaborative and adaptable approach, with the ability to work effectively across technical and non-technical teams.
- High levels of organization, attention to detail, and accountability.
- Entrepreneurial mindset with a proactive, growth-oriented approach.
Outlook
- Positive and adaptable
- Determined to make a difference
Key Responsibilities
- Manage and facilitate growth amongst existing insights partners (i.e. Affinity Solutions, CACI, Experian, Geolytix, Beauclair)
- Oversee consistent, accurate delivery of data to existing partners via Reward’s Data Product (Client Delivery) and Data Engineering teams in line with contractual SLAs
- Run appropriate meetings and forums for governing partner relationships (MBRs, QBRs etc.)
- Work with the SVP Consumer Insights and Insights Product Director to create simple growth plans for each existing partner. Those growth plans might extend beyond the UK.
- Work with different departments within Reward (Data Engineering, Data Product, Marketing, Commercial) to prioritize and implement plans to deliver target revenue growth including the development, delivery, and commercialization of any co-developed products.
- As part of Reward’s Product Management Excellence (PME) framework, document and review business requirements for new products, features, and Change Requests aligned to client and commercial needs, and track and communicate progress to relevant partners.
- Work with Sales Ops to ensure forecast and actual partner revenues are up to date in Hubspot.
- Check accuracy of monthly royalty statements and invoices alongside Finance Business Partners.
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- Identify and develop new partnerships with complimentary high value businesses
- Work with SVP Consumer Insights to identify the most valuable areas of “white space” for Reward to sell insights into new partners.
- Agree criteria against which Reward would select potential new insight partners, targeting incremental growth whilst minimizing cannibalization of existing revenues. Use those criteria to identify a short-list of potential new partners through which we’ll be able to achieve our revenue goals.
- Evolve sales and marketing collateral in partnership with Product Marketing, clarifying commercial engagement models with which to approach new target partners.
- Work with SVP Consumer Insight to agree terms with new partners, Reward’s legal team to confirm contracts and duly work with Reward’s Data Product, Data Engineering, or Insight Solutions teams to onboard new clients.
- Transition new partners to a “BAU status” where they receive data, support, and invoicing on a regular dependable basis from relevant teams within Reward.
Benefits
- Annual Leave: 25 days + bank holidays
- Company holiday: 3 additional days off between Christmas & New Years
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependant)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown up to 6% matched contribution
- Generous family-friendly cover
- Private healthcare - Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme, and season ticket loans
- Company events i.e. Christmas party, all-company event, and other social/hosted events during the year (we have an active social committee!)
- Team socials
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