What we’re looking for

(Technical)

• Strong data analysis and data visualisation skills. Comfortable collating existing research and business knowledge to identify how to use data most effectively, identifying areas for further investigation.
• Experience of data storytelling and can use analytics to help influence decision making. Confident presenting data and insight in an engaging way that resonates with audiences and drives positive decision making across the Group.
• Experience of research involving political, public policy, regulatory or institutional audiences would be valuable.
• Experience of colleague or employee research, with expertise in translating internal audience insight into practical recommendations.
• A good understanding of various primary research techniques and, most meaningfully, the ability to turn this information into practical insights, so we can understand progress on the back of our results.
• Experience of social listening and secondary research techniques (e.g. desk research, online media monitoring and social listening, etc.) and outputs to further improve our reputation amongst our key audiences.
• Experience experimenting and using AI‑enabled insight techniques (e.g. automated text analysis, scenario modelling or synthetic audiences), and translating outputs into clear, trusted advice for senior leaders.
• Knowledge of how political, regulatory, economic, and technological developments can impact our reputational strategy.

(Professional)

• You'll possess a curious mindset and a background in responsibly using AI to drive efficiency and improve creative outcomes
• Self-motivated to deliver individual projects but also someone who is enthusiastic about working collaboratively.
• Project management skills, including familiarity with Agile approaches to project management.
• Supplier and budget management experience,
• Strong influencing skills – comfortable addressing and facilitating discussions with senior partners.
• Confident mentoring skills and supporting team members with their development.
• Experience gained in an insight or communications agency, corporate communications, public relations or think-tank environment would be advantageous.

This is a place for you

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patters. And as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.