Sureserve
Installation Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Sureserve
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Salary: £48,175 per annum
Location: Liverpool (L7 9NJ)
Contract Type: Permanent
Working Hours: 40
Working pattern: Monday to Friday (0800-1700)
Holiday entitlement: 20 + Bank Holidays (increases with service)
About the Role
Lead the delivery of domestic gas installation programmes, including boiler replacements, heating system upgrades, and planned investment works. You'll be responsible for ensuring projects are delivered safely, on time, within budget, and in full compliance with industry regulations and quality standards.
What You’ll Be Doing
- Work closely with contractors, operational teams, and residents, oversee the day-to-day management of installation programmes, driving high performance, excellent customer service, and continuous improvement
- Play a key role in monitoring compliance, managing contractor performance, and ensuring residents receive a first-class service throughout every project
- Lead a team of installation engineers, supervisors, and contractors, you'll provide clear direction, coaching, and support to drive performance and foster a culture of accountability, safety, and customer focus
- A significant part of the role will involve managing contractor relationships, monitoring performance, and identifying opportunities to improve quality, efficiency, and value for money. You'll use performance data and operational insight to continuously enhance service delivery while ensuring compliance remains at the forefront of everything you do.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The postholder will have proven experience managing gas installation programmes within social housing, local authority, or another regulated environment, coupled with a strong track record of leading teams and delivering results. You'll be a confident communicator with the ability to motivate others, manage competing priorities, and build strong relationships with both internal and external stakeholders.
What We’re Looking For
- Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
- Full UK driving licence (essential)
- Proven experience managing gas installation programmes within social housing, local authority, or a regulated housing environment (essential)
- Strong knowledge of gas safety legislation, compliance, and best practice
- Experience managing contractors and budgets
- Ability to interpret technical specifications and drawings
- Excellent organisational, communication, and stakeholder management skills
- Strong problem-solving skills and the ability to manage competing priorities
Why Join Us
You’ll be part of a supportive team that values expertise, reliability, and great customer service. We offer a positive working environment, opportunities for development, and the chance to make a meaningful impact in the communities we serve.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Company vehicle and fuel card supplied
- Uniform, PPE & mobile device supplied
- Contributory pension scheme
- Life assurance
- *Enhanced maternity, paternity, adoption leave, and other family-friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- *Bike2Work Scheme
- *EV Car Scheme
- Employee engagement events and “Employee Voice” programmes
- Strong opportunities for career growth and development
*Terms/qualifying criteria apply
Equal Opportunities
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable Adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scnw.hr@sureserve.co.uk
Pre-employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills