Role Overview

We are looking for experienced, proactive, and collaborative Installation Technicians. With our London fibre network now fully built, the focus of this role is on delivering high-quality installations, maintaining network integrity, resolving faults, and connecting customers to our infrastructure.

This is a hands-on, field-based role where you will work across London, delivering exceptional service from street-level infrastructure through to customer premises. You will play a critical role in ensuring our network performs to the highest standards and that customers experience seamless, reliable connectivity.

As Vorboss continues to grow, we remain committed to building a diverse and inclusive workforce that represents our brand and the city we serve. Our Female First Initiative continues to support greater gender balance within technical field roles, helping broaden diversity across the telecoms industry.

Key Responsibilities

The Installation Technician’s responsibilities will consist of (please note that this is not an exhaustive list):

• To build and maintain our fibre network in the streets of London, including surveying and completing installations in some of the most prestigious office space in London.
• To perform detailed and technical fibre installations and networking jobs to serve our customers.
• To complete physical work, involving handling equipment and moving chamber lids.
• To have the endurance to work in many environments (outdoors, indoors, underground, and at height).
• To maintain fibre installation equipment and company vehicles to a reasonable standard.

The Right Candidate

• To have the physical capability of fulfilling all job responsibilities.
• To consistently represent Vorboss, at both customer and building sites, with the utmost professionalism and respect.
• To work well in teams, as well as independently when required. You will work closely with our field operations team, warehouse and logistics teams, planning engineers, and customer success teams.
• Great communication skills.
• To be reliable, and to be responsible for the important work you will be carrying out.
• Take pride in everything you do, constantly representing Vorboss in the best light.
• A full UK driving license.

Benefits

We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access.

• Employee Share Plan
• Company pension scheme.
• Bonus scheme.
• 25 days of annual leave allowance that increases with years served (excluding bank holidays).
• Private Healthcare.
• Life assurance.
• Income Protection.
• Access to Spill, our mental health support partner.
• Cycle to work scheme.
• Half price gym memberships through the healthcare provider.
• Free eye test.
• Travel loan.
• Hastee app, to help manage your salary and finance

Diversity, Inclusion, And Equal Opportunities

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.