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Installation/Service Apprentice Engineer
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Role Overview
This role suits someone who has completed the early stages of a security systems apprenticeship or equivalent training and is ready to take the next step. You'll be working alongside our experienced engineers on a varied range of installations and maintenance visits across intruder alarms, CCTV, and access control.
First 3 Months
Cabling & Installation
- First and second fix cabling across intruder, CCTV, and access control installations
- Device installation and fixing - PIRs, contacts, cameras, readers, keypads
- Cable routing, containment, and termination under supervision
- Assisting on panel wiring and device connection
Maintenance Support
- Attending planned maintenance visits alongside a senior engineer
- Device testing and reporting findings
- Replacing consumable parts - batteries, fuses, basic components
- Completing job sheets accurately on site
General Site Conduct
- Safe working practices and tool handling
- Keeping vehicles and equipment tidy and stocked
- Customer interaction - professional conduct on site at all times
- Timekeeping and reporting to lead engineer
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Learning Objectives
- Developing familiarity with the main system brands used across the customer base
- Understanding the difference between Grade 1, 2, and 3 intruder systems
- Building knowledge of NSI standards and what compliance looks like on site
What is NOT Expected in the First 3 Months
- Unsupervised commissioning or programming
- Independent fault diagnosis
- Customer-facing call-out attendance alone
3-6 Months
Installation
- Taking greater ownership of cabling runs and first fix with minimal oversight
- Device installation across all three disciplines with reducing supervision
- Beginning to assist with panel wiring and basic termination checks
- Contributing to site surveys and material estimates alongside senior engineer
Maintenance
- Attending planned maintenance visits with increasing independence on routine tasks
- Completing full device test sequences with sign-off from senior engineer
- Identifying and reporting faults accurately with suggested remedial action
- Beginning to attend straightforward reactive callouts accompanied
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System Knowledge
- Developing working familiarity with key panel brands across the install base
- Understanding basic programming concepts - zones, outputs, user codes
- Recognizing common fault conditions and their likely causes
- Growing confidence reading wiring diagrams and installation documentation
Customer & Site
- Managing own conduct on site without prompting
- Communicating professionally with customers on routine matters
- Completing job documentation independently and accurately
Learning Objectives
- Ready to assist on commissioning under direct supervision by the end of month 6
- Developing capability toward lone working on straightforward maintenance visits
- Building toward first unsupervised reactive attendance on minor faults
Apprenticeships
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Pay and Future Salary
Full-time engineering role.
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