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Insurance and Risk Lead

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Sandwell Metropolitan Borough Council,
Grade/Salary: Band I (£55,609 - £59,025)
Contract Type: Permanent
Hours: 37 Working Hours per week – flexible working
Location: Sandwell Council House/hybrid working (you will be expected to work at least three days a week from a council building)
The insurance team provides the insurance service for the Council, Sandwell Children’s Trust, Kore Sandwell, and the West Midlands Fire Service, including the procurement of insurance, a full claims handling service, and the management of the Council’s risk management processes.
This role provides an ideal opportunity for someone seeking to advance their career in a team with a strong customer focus, including dealing with the procurement of insurance cover for the many activities that the Council undertakes, alongside dealing with a wide range of insurance claims and all while delivering an effective and efficient service.
Brief Job Summary:
We will be seeking your help in the planning, preparation, and delivery of the Council’s insurance programme, including writing specifications and carrying out tender exercises and annual renewals for external insurance provision.
- Oversee the handling of all claims including civil claims made against the Council and all other claims-related activity including, handling sensitive and complex investigations within agreed timescales, claims handling/negotiation, and litigated claims matters.
- Signing of legal documentation/court documents.
- Management and monitoring of third-party claims costs negotiations across all areas of the business and client base.
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You will play a key role in helping maintain the Council’s strategic risk register and ensuring that risk management processes are embedded across the Council.
- To be confident in discussing with senior management the progress and management of claims made against the Council and the progress of the insurance programme.
- To take responsibility in forming an opinion and reporting both verbally and in a written professional format to senior management and members on control issues and risk mitigation strategies.
Essential Requirements:
- Professional risk or insurance qualification (such as the Associate of Chartered Insurance Institute or Dip CII)
- Minimum five years of experience in a management position with significant experience of public liability insurance claims at a senior level and tender and renewal of large insurance programmes for property, motor, and casualty cover.
- Full knowledge and understanding of insurance policies, conditions, endorsements, etc.
Why Join Sandwell Council?
At Sandwell Council, our work has a real impact. You will be joining a values-led organisation that is committed to improving outcomes for local people, supporting staff development, and working as one team across services and partners.
To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell


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We were also awarded the most improved council at the recent Local Government Chronicle awards.
How To Apply
If you are interested in the role, please submit a CV and a supporting statement setting out your main motivation for applying for the post to narinder_phagura@sandwell.gov.uk before 28 August.
Interviews are planned to be held week commencing 14 September.
To help support the recruitment, a psychometric test of personality traits will also form part of the application process.
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. When submitting your CV and supporting statement, please refer to the supporting documents attached.
If you are an internal candidate and currently at risk, please let the recruiting manager know.
If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
If you have a disability and require assistance in submitting your CV, please contact narinder_phagura@sandwell.gov.uk
Click here to find out more about our One Team Framework: Values and Behaviours
https://www.sandwell.gov.uk/WeAreSandwell/council/story
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