Wise May Ltd
Insurance Assistant
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About the Role
Wise May are looking for a collaborative Insurance Operations Assistant with current experience working in the London Market Insurance industry to join a leading Underwriting business. As an Insurance Operations Assistant you will be responsible for providing operational support across a range of departments including Claims and Underwriting.
This is a full time, permanent role, with hybrid working and the hours are 9am-5pm.
Insurance Operations Assistant duties and responsibilities
- Perform accurate and timely risk and aggregate data entry into the company's key systems.
- Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Identify and resolve discrepancies and queries, escalating where appropriate.
- Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs, investigate and resolve message failures, exceptions and queries.
- Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
- Actively contribute to a continuous improvement culture and identifying opportunities to improve process efficiencies, accuracy and control.
- Work confidently alongside Underwriting teams and building stakeholder relationships.
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Insurance Operations Assistant key skills and experience required
- Previous experience of working in the Insurance industry is essential for this position.
- Demonstrable experience of working in the London Market Insurance sector providing operational support.
- Demonstrates practical knowledge of delegated authority and open market business and understands the operational and contractual differences.
- Good organisational skills, manages own time well and prioritises workload independently whilst considering the workloads of the whole team.
- Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues across different business departments.
- Strong analytical skills, with a high degree of accuracy and attention to detail.
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Benefits
- Excellent pension scheme
- Private medical insurance
- Life assurance
- Season ticket loan
- Hybrid working
- Annual discretionary bonus
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