Scottvale Insurance Solutions
Insurance Broking Accounts Technician - IBA
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IBA Technician | Scottvale Insurance Solutions
Hammersmith, London
Full-time | Permanent | Office-Based
Start: October 2026
Salary dependent on experience
About Scottvale Insurance Solutions
Scottvale Insurance Solutions is looking for an experienced IBA Technician to join our team in Hammersmith. Established in 1983, Scottvale is an independent insurance broker working across a broad range of commercial and specialist insurance. We are looking for someone who can take ownership of the day-to-day IBA function and play an important role in the smooth financial operation of the business.
The Role
This is a hands-on role with primary responsibility for the day-to-day IBA function at Scottvale. We are looking for someone who already has strong insurance broking accounts experience and is confident managing the function independently, rather than someone requiring training in core IBA processes.
Working closely with our Directors and broking team, you will take ownership of the accurate and timely management of our insurance broking accounts, including:
- Client and insurer cash allocation
- Insurer statement reconciliation and settlement
- Bank and client money account reconciliations
- Credit control and monitoring outstanding premiums
- Processing refunds and return premiums
- Commission and brokerage reconciliation
- Client Money Calculations
- Month-end processes and reconciliations
- Investigating and resolving accounting discrepancies
- Maintaining accurate records within Acturis
- Liaising with insurers, clients and colleagues to resolve account queries
- Production of reports and escalation of overdue accounts
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About You
We are looking for someone with:
- Experience in insurance broking and financial administration, including premium processing, account reconciliation, and invoice management
- Proven experience independently managing an IBA function, with the confidence and technical knowledge to take ownership of day-to-day processes from the outset
- Strong working knowledge of Acturis is required
- Strong numerical and analytical skills with proficiency in MS Office and Excel
- Excellent attention to detail and accuracy in data entry, documentation, and record-keeping
- Deep knowledge of IBA practices, and an understanding of commercial insurance
- Knowledge of regulatory and compliance requirements within the UK insurance market is an advantage, and a good understanding of FCA client money requirements
- Relevant qualification in finance, accounting, insurance is desirable
- Clear written and verbal communication skills for interacting with clients, insurers, and internal Directors
- Ability to manage multiple tasks, prioritise workload, and meet deadlines
- A practical, proactive approach to resolving queries
Why Join Scottvale?
Scottvale Insurance Solutions is an established, independent insurance broker that has been trading since 1983. We combine the stability and experience of a long-established brokerage with the personal, collaborative environment of a smaller business.
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As part of our close-knit team, your contribution will be visible and genuinely valued. You won’t be one person within a large finance department; you’ll work closely with our Directors, brokers and wider team, with real responsibility and genuine ownership of your role.
We’re based at One Lyric Square in Hammersmith, within Fora’s premium workspace, giving our team access to an excellent working environment and a range of additional facilities and benefits.
Benefits Include:
- 25 days’ annual leave, plus bank holidays
- Discretionary bonus
- Workplace pension
- Professional office in the heart of Hammersmith, approximately two minutes from Hammersmith station, in an office with panoramic London views
- Access to communal spaces and amenities across the wider Fora workspace network
- Complimentary access to Fora Restore gyms and fitness studios, including fitness classes
- On-site gym and fully stocked shower facilities at One Lyric Square
- Complimentary tea, coffee and snacks, and an on-site café
- 13th-floor members’ bar, lounge and event space with panoramic London views
- Large garden terrace, breakout areas and communal working spaces
- Regular member events, talks, workshops and networking opportunities
Interested?
Please apply via LinkedIn with your CV, or get in touch with us directly through our website.
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