Crawford & Company
Insurance Claims Handler
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Our Subsidence Advisor opportunities
Our Subsidence Advisor opportunities are ideal to kick start your career with a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture. You’ll initially be based in one of our UK offices during training, dependant on location and experience, office based working may be required for the role.
Responsibilities
You’ll be supporting our valued clients in proactively handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into a customer friendly documents. The technical aspect takes around six months to master dependant upon your experience, but we’ll provide the tools, guidance and support to guide you through your development and progression.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The key to this role is communication: keeping the policy holder informed and up to date with progress, providing a first class service to ensure the customer journey is the best possible. You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve and problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
We’re looking for talent: problem solvers who relish challenges and provide solutions. Candidates that are keen in learning client servicing skills. Previous claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial background. Additionally, we’d like you to have:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Good negotiation skills – for arranging appointments and explaining information when there is pushback on settlement
- Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed
- To understand what matter to the customer and to put this first – putting yourself in their shoes
- Good IT skills, with a keen eye for detail
- Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not
- Flexibility in travelling on adhoc occasions for training and meetings
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location