Derbyshire County Council
Insurance Officer (Claims)

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Closing date: 13 September 2026
Insurance Officer Opportunity
We're looking for a motivated and enthusiastic individual to join our Corporate Insurance Team as an Insurance Officer (Claims). This is an exciting opportunity to develop your expertise in a varied and rewarding role, managing a diverse range of insurance claims while helping to protect the Council's interests and deliver fair outcomes for our communities. Working within a supportive and professional team, you'll play a key role in ensuring claims are handled efficiently, effectively and with excellent customer service.
What you'll be doing:
- Managing and investigating a diverse range of public liability, employers' liability, motor and property claims.
- Gathering evidence, assessing liability and making recommendations.
- Working closely with council services, insurers, legal representatives and claimants.
- Providing advice, maintaining accurate records and supporting service improvements.
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What We're Looking For
We're looking for a motivated and customer-focused individual with experience in insurance, claims handling, legal services, risk management, finance or a similar professional environment. You'll have strong communication, analytical and organisational skills, a keen eye for detail and the ability to balance competing priorities. Most importantly, you'll be eager to learn, build relationships and provide a high-quality service to colleagues, stakeholders and members of the public.
You will also:
- Build positive working relationships.
- Manage a varied workload and meet deadlines.
- Use Microsoft Office and computer systems confidently.
- Act professionally and continuously develop your skills.


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Why join us?
- Develop specialist insurance and claims expertise in a supportive team environment.
- Work on a varied caseload that makes a real difference to Council services and local communities.
How To Apply
Please apply online and submit your CV and covering letter, detailing:
- Why you are interested in the role.
- How your skills, knowledge and experience meet the requirements of the post.
- What you would bring to the role and the wider team.
If you would like an informal discussion about the opportunity, please contact Hazel Coates, Insurance Manager - Hazel.Coates@derbyshire.gov.uk
Provisional Interview dates - 22nd or 24th September 2026.
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