Insurance Practitioner Apprentice

This is a fantastic opportunity to enter the insurance sector, with full support provided in order to achieve professional qualification(s) such as the Certificate in Insurance with the Chartered Insurance Institute (CII) to enhance career progression within our organisation beyond completion of the apprenticeship programme.

The apprentice will assist with the profitable handling and growth of existing and new client accounts on Commercial and Corporate Risks, either on a direct basis or supporting the Account Executives in all activities related to the placement and administration of a portfolio of clients to ensure best practice is achieved to retain existing clients whilst pro-actively working to win new accounts and grow revenue.

The successful candidate will receive full in-house insurance specific training provided by specialist Insurance Trainers.

Key Responsibilities:

• Achieve a thorough understanding of the insurance basics, Insurance principles and Insurance Broking market
• Liaise with client executives regarding placement strategy for policies existing renewals and assist with the annual renewal administration and general insurance queries
• Participate in new business initiatives & tenders
• Request and review underwriting information
• Support the preparation and submission of accurate market presentations in consultation with the Account Executives
• Support in the analysis of quotes and work with insurers to negotiate cover and premiums
• Assist with the preparation of client reports for renewal, and specific projects as required
• Act as direct point of contact within service team for day-to-day client insurance queries on certain accounts
• Act as support and alternative point of contact to Account Executives who manage the client relationship
• Administer mid-term changes to risk
• Strive to deliver best practice, market-leading service and solutions for all clients
• Develop strong working relations with carriers and or underwriters to create innovative approaches to unique client needs and provide cohesive client service
• Support the claims process from notification right through to completion

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKILLS EDGE TRAINING LTD

Training course

Insurance practitioner (level 3)

What you'll learn

Course contents

• Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
• Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
• Analyse data to make evidence based decisions.
• Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
• Apply appropriate method of communication for audience and circumstances.
• Records, verifies, maintains and where appropriate, shares information.
• Compliant with relevant governance, policies and procedures.
• Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
• Balances competing priorities in order to meet deadlines.
• Builds and maintains positive relationships.
• Work as part of a team to help achieve results.
• Identify potential claims fraud and determine the correct action to prevent loss.
• Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
• Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
• Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
• Gather and interpret relevant information to provide a return on insurance decisions.
• Match client’s needs with available insurance products and services.
• Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
• Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
• Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
• Analyse data to make evidence based decisions.
• Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
• Apply appropriate method of communication for audience and circumstances.
• Records, verifies, maintains and where appropriate, shares information.
• Compliant with relevant governance, policies and procedures.
• Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
• Balances competing priorities in order to meet deadlines.
• Builds and maintains positive relationships.
• Work as part of a team to help achieve results.