NFU Mutual
Insurance Specialist
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Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims come first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Market Bosworth Agency as part of our succession planning.
About the role:
We are looking for someone who is highly organised, self-motivated and enthusiastic with a flair for sales. This role is a chance for the right candidate to join our friendly team and contribute to our ongoing growth. In return, we can offer the opportunity for personal development with a focus on continual learning and progression.
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Key responsibilities include:
- Working as a team to achieve financial targets through selling and servicing of products which include:
- Financial Services
- Risk Management Services
- NFU Membership
- Supporting team members in their activities
- Proactively establishing customer needs so you can help them with solutions from our full product range
About you:
- Self-motivated and sales-focused
- Ability to work to and exceed targets
- Excellent time management and organisational skills
- Enthusiastic and keen to learn and develop
- A problem solver, confident to use own initiative and judgement
- Honest and trustworthy
- Ability to manage and prioritise workloads effectively
- Flexible, adaptable and open to new ideas
- While you’re tenacious in your approach, you will put people first and make sure their experience reflects our longstanding reputation for outstanding customer service
The ideal candidate will have previous experience working within the insurance industry and a good understanding of insurance products and customer service. This experience would enable them to build relationships, identify customer needs and provide professional advice and support. Applicants without insurance experience who can demonstrate strong sales, relationship building, and customer service skills will also be considered.
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Minimum Qualifications
- Minimum 5 GCSEs (or equivalent) including Maths and English at Grade C or above
- Good IT skills particularly Outlook, Word, Excel, and Dynamics
- Cert CII or higher and advantage
- Previous insurance experience is highly desirable
Our commitment to you:
- Professional, hardworking yet supportive and friendly environment, with a strong team ethos and customer-centric culture
- Competitive salary and potential annual performance-related pay increases
- Long-term career development opportunities and high-level training opportunities
- Support with CII qualifications
- 21 days annual leave plus bank holidays
- Comprehensive training
- Free parking
- Excellent career progression opportunities
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