Role Description

Working within the Market Management team to support the management and development of strong, productive relationships with Miller’s strategic insurer partners from an administrative perspective. The role will help improve coordination, visibility, and commercial discipline across Miller business units and corporate entities, ensuring insurer engagement is consistent, insight-led, and aligned with client and business objectives.

The Insurer Relationship Executive will provide analytical, operational, and relationship-management support, helping to monitor insurer performance, maintain relevant agreements, and contribute to insurer plans and communications.

Role Responsibilities

• Provide diary management support for the team, securing slots for senior meetings involving multiple stakeholders.
• Organise varied market management events, both internal and external, working as the coordination point for the team.
• Act as our marketing liaison, working with marketing to ensure the team's output aligns to the Miller brand.
• Work with our internal finance team and external contacts to ensure all invoices are sent to relevant parties and paid in a timely fashion.
• For large-scale meetings, take minutes and actions and share with all attendees, following up on actions to ensure executed.
• Support on projects such as surveys, newsletters, presentations, acting as the coordination point.
• Manage the team inbox to ensure all communications are responded to.
• Support the development and maintenance of relationships with Miller’s key and developing strategic insurer partners.
• Produce accurate management information and insight on insurer relationships, utilising our internal data dashboards.
• Analyse insurer data to identify trends, opportunities, risks, and areas requiring action or escalation.
• Support the provision of cross-business-unit insurer insight, helping colleagues understand insurer appetite, capabilities, performance, and strategic priorities.
• Act as a connector across Miller, bringing together relevant expertise from different business units to support coordinated insurer engagement and cross-sell opportunities.
• Help ensure strategic insurer partners are approached in a joined-up, commercially effective, and relationship-led manner.
• Maintain accurate records of insurer contacts, relationship activity, agreements, performance information, and action plans in relevant systems.
• Contribute to the preparation of presentations, reports, and briefing papers for senior internal stakeholders and insurer partners.
• Support the promotion of greater coordination, visibility, and discipline across business units and Miller corporate entities.