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InsureTech Business Analyst
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Business Analyst – Insurance Technology | London (Hybrid)
Location
London (2-3 days per week)
Job Type
Permanent
Salary
Up to £70,000 + Bonus + Benefits
About the Role
We're working with a growing insurance technology business that's investing heavily in the next generation of digital products for the global insurance market.
This is an opportunity for an experienced Business Analyst who enjoys working across the full product lifecycle, from engaging with customers and shaping requirements through to supporting delivery teams in building innovative software solutions.
You'll be joining a collaborative environment where Business Analysts are involved early in customer discussions, influence product direction, and work closely with Product Managers, Architects, UX Designers, and Engineering teams. The organisation is also investing significantly in Agentic AI and intelligent automation, so you'll play a key role in defining how these technologies are embedded into future insurance platforms.
What you'll be doing
- Working with clients to understand business challenges and translate them into clear functional requirements.
- Running workshops, stakeholder interviews, and discovery sessions.
- Producing user stories, process maps, business requirements, and functional specifications.
- Acting as the bridge between customers, Product Management, and software engineering teams.
- Supporting pre-sales activities including client demonstrations, solution workshops, RFP/RFI responses, and requirements clarification.
- Collaborating with Product teams on new features and platform enhancements.
- Working within Agile delivery teams throughout the software development lifecycle.
- Helping shape AI-enabled products and capabilities that improve underwriting, claims, and policy administration processes.
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What we're looking for
- Previous experience as a Business Analyst within software, technology, or consulting environments.
- Experience delivering digital products or SaaS platforms.
- Strong stakeholder management and workshop facilitation skills.
- Ability to write high-quality business requirements, user stories, and acceptance criteria.
- Experience working within Agile/Scrum teams.
- Exposure to pre-sales, solution consulting, or customer-facing discovery activities.
- Excellent communication and presentation skills.
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Nice to have
- Experience within Insurance, InsurTech, or Financial Services.
- Exposure to AI, automation, or intelligent workflow solutions.
- Understanding of product-led software development.
What's on offer
- Up to £70,000 basic salary.
- Annual bonus.
- Comprehensive benefits package.
- Hybrid working (2-3 days per week in London).
- Opportunity to work on genuinely innovative insurance technology products rather than traditional change projects.
- Clear career progression within a fast-growing international technology organisation.
If you're a Business Analyst who enjoys combining customer engagement, product thinking, and technology, and you'd like to help shape the future of AI-driven insurance platforms, I'd be happy to tell you more.
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