Cloudpay
Integration Specialist
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About this job opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What makes this role exciting
If you are eager to learn about integrations, enjoy working with different stakeholders and help customers this role is for you! Join a diverse and collaborative team in which you can be yourself while you take your career to the next level.
As new to CloudPay as Integration Specialist you’ll be learning about CloudPay integration processes and platforms to enable future support of Client and CloudPay teams helping to deliver new client integration functionality.
Main responsibilities
- Manage Integration Kick-Off calls with clients to help them to understand CloudPay’s integration technologies, configuration, testing processes, and go-live standard and certified approaches
- Deliver successful integration projects - being able to manage future client integration calls feeding back on planned progress and status.
- Provide analysis, advice, and support to clients, test team, and project managers of CloudPay’s architectures, integration processes, and test results during the implementation of new integrations for customer payroll entities using the built connectors at CloudPay, such as Workday, SuccessFactors or Oracle and/or XML connectors.
- Drive coordination of Cloudpay Now implementation deliverables (Integration, Reports, Payslips) based on customer requirements scope to enable go-live/rollout as per the project plan ensuring provision of quality data into the system.
- Assisting with detailed analysis and advice of integration test results provided by testing team members during Cloudpay’s defined Scenario and Parallel testing process prior to Client Entity sign-off and go-live decisions.
- Manage client go-live approvals with smooth controlled transition to production platforms and supporting a hypercare period so clients can operate their operational interfaces on a scheduled basis.
- Act as expert second-level support for the operational team managing live interfaces.
- Help steer and test the development of new CloudPay products and systems supporting the integration development to ensure their operational effectiveness in collaboration with quality and deployment teams.
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Experience needed for this role
- Integration or Implementation Project experience owning the delivery of HR & Payroll integrations
- Client-facing experience handling queries and questions from customers, managing their expectations, and contributing to successfully delivering integration projects
- Excellent time management, administration skills, attention to detail, and proactiveness are a must
- Relevant Experience with various HR/Payroll Integration systems at the user or project level.
- Good understanding of Microsoft Excel. Project management tools knowledge like Monday.com is desirable.
- Responsible for prioritizing clients’ integration needs and delivering them as per the project plan.
- Strong organizational and multi-tasking skills to meet deadlines.
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Desirable:
- Knowledge of SuccessFactors, Workday, Oracle or similar HCM systems along with an understanding of XML data files.
- Payroll or HCM Knowledge
About you and Our core values
- Taking ownership, working with integrity and respect
- Being a team player is key to our culture
- Solution and customer focused
- Great initiative with the goal for excellence in achieving results
- Dedicated to developing and always looking for continuous improvements
- Be creative, be committed, be engaged and enjoy what you do
We are hiring in UK or Spain with local competitive packages and benefits to apply.
CloudPay is committed to being an equal opportunities employer.
#LI-LN1
The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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