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We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
THE ROLE:
(2 Days In Office)
The Technical Lead (TL) of an Integration Product Team provides technical leadership and guidance to the development team, making architectural decisions within established guardrails. They ensure the scalability, reliability, security, and maintainability of integration platforms and services, with a strong focus on C#/.NET and Microsoft Azure.
The TL works in close partnership with the Architecture team and Engineering Manager (PM) to lead a high-performing team capable of delivering at pace. They help stakeholders understand technical complexity, enabling accurate estimation and effective capacity planning. They are a senior engineer who mentors others, collaborates across distributed teams, and works closely with Engineering leadership.
WHAT YOU’LL BE DOING:
- Co-lead a cross-functional, cross-platform Product Team (squad) to become high-performing
- Work closely with the Engineering Manager (EM) and Integration Architect to make decisions on ways of working, delivery, and prioritisation
- Own the technical roadmap for integration services, aligned with wider Architecture and Engineering strategy
- Partner with the team to estimate effort and complexity for roadmap delivery
- Provide hands-on technical leadership in C#/.NET and Azure-based integration solutions
- Design and implement robust integration patterns (e.g., APIs, messaging, event-driven architectures)
- Mentor engineers and support their technical growth and understanding of integration concepts
- Remove technical blockers impacting delivery (e.g., environment access, service dependencies, pipeline issues)
- Proactively identify and manage technical debt within integration platforms
- Design scalable, resilient cloud-native solutions using Azure services (e.g., Azure Functions, Logic Apps, Service Bus, API Management, Container Applications)
- Ensure high reliability and security through monitoring, alerting, fault tolerance, and disaster recovery strategies
- Promote maintainable codebases through best practices (coding standards, reviews, modular design, documentation)
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WHO YOU ARE:
- Strong servant leadership mindset, prioritising team success and outcomes
- Deep understanding of agile methodologies (Scrum, Kanban) and experience building high-performing teams
- Advocate for cross-functional collaboration across Product, Engineering, and Architecture
- Strong ability to communicate complex technical concepts and trade-offs clearly
- Proven ability to deliver results in complex, fast-paced environments
- Ability to simplify complexity and maximise business value through pragmatic decisions
- Builds a positive, inclusive team culture with strong engagement
- Excellent written and verbal communication skills, including effective asynchronous communication (e.g., Slack, documentation)
- Strong hands-on experience with C# and.NET (Core/6+) for building integration services and APIs
- Proven experience with Microsoft Azure, including services such as:
- Azure Functions
- Azure Logic Apps
- Azure Service Bus / Event Grid
- Azure API Management
- Azure DevOps / CI-CD pipelines
- Container Applications
- Experience designing and delivering integration solutions and distributed systems (REST APIs, event-driven, microservices)
- Strong understanding of cloud-native architecture, scalability, and performance optimisation
- Experience implementing secure integration patterns, including authentication (OAuth2, OpenID Connect), encryption, and API security
- Familiarity with observability and monitoring tools (e.g., Application Insights, logging frameworks)
- Experience with DevOps, CI/CD, and infrastructure as code (e.g., ARM, Bicep, Terraform desirable)
- Experience working with agile tools such as Jira and Confluence
- Good understanding of SDLC methodologies (Agile, DevOps, SRE, etc.)
- Experience in retail or omnichannel environments (desirable)
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WHATS IN IT FOR YOU:
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Private pension scheme
- Profit related bonus scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
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