Mitie Cleaning & Hygiene Services
Intel Analyst
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Intelligence Collator
Salary: £28,046.52
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.
Job Objectives And Responsibilities
The duties/responsibilities listed describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination during supervision and bi-lat meetings and shall be discussed in the first instance with the Job Holder
- Collate, process and input intelligence associated documentation including Security Information Reports and Incident Reports onto relevant IT systems such as Incident Reporting System (IRS) and Intelligence Management System (IMS) for investigation.
- Carry out an initial analysis and assessment of information received, making contact with the source and conducting initial enquiries / investigation as needed.
- Log all security related information including development nominals, stoppages of contact.
- Prepare and complete escort paperwork, including risk assessment, Prisoner Escort Records (PERs) and escape packs for all external escorts, bedwatches and court attendance.
- Monitor outgoing telephone calls on the PINPhone system, on an ad-hoc & intelligence led and public protection basis.
- Maintain public protection records linked to risk status which will impact risk to members of the public and victims such as child contact, restraining orders and victim vulnerabilities.
- Undertake other administrative tasks including:
- Organise, produce and maintain accurate records for areas of work.
- Prioritise and distribute communications to the appropriate person or relevant department in the establishment.
- Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared.
- Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required.
- Act as note/minute taker to meetings as required including organising agenda, distributing minutes and action points.
- Act as Command Suite Log Keeper to the command team as and when required.
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Person Specification
The ideal candidate will have excellent attention to detail and be a clear communicator, both verbally and in written English of a high standard. They should possess intermediate to expert IT skills, particularly in Microsoft Word, Excel, and Outlook.
Whilst not essential it is highly desirable that the ideal candidate has previous experience working in a secure environment, or experience working in a security intelligence or data analyst role.
Preferred experience includes operational experience in prisons, technical knowledge of relevant prison legislation, policies, standards, and an understanding of the wider criminal justice system. Familiarity with the Intelligence Management Service (IMS) or Mercury Intelligence System (MIS) would also be advantageous.
Preferred qualifications include those equivalent to Level 3 or above, such as A levels, Advanced Apprenticeships, AS Levels, International Baccalaureate diplomas, Level 3 Awards, Certificates and Diplomas, and Level 3 NVQ accreditations
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
Our Purpose
Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our Promise
To our people:
A place to work where you can thrive and be your best every day.
To our customers:
A trusted partner creating exceptional environments for your customers and people, adding value every day.
Our Culture – Our Core Values And How We Behave
- We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.
- We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
- Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
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Our Benefits
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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Together our diversity makes us stronger.
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