The Insolvency Service
Intelligence Officer
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Birmingham, Cardiff, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle and Nottingham. (Croydon and Stratford will only be available to existing employees of the Insolvency Service).
Job Summary
The Insolvency Service is a leading government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.
Investigation Services, within the Insolvency Service’s Enforcement Group, delivers civil and criminal enforcement activities that supports fair and open markets, maintains confidence in the company and insolvency regimes, and helps reduce the harm caused by fraudulent activity.
This role sits within the Intelligence Team in Investigation Services. The team supports operational activity by ensuring that intelligence is handled consistently, developed effectively and shared with the right people at the right time.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group.
We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, through our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!
Job Description
As an EO Intelligence Officer, you will join the Intelligence Team and help turn information from a range of sources into clear, reliable intelligence that supports operational decisions.
Working across the various intelligence workstreams, you will contribute to a range of intelligence functions and provide a responsive service to internal colleagues and external stakeholders.
This is a varied role for someone who can work carefully with sensitive material, exercise sound judgement and communicate clearly. You will maintain accurate intelligence records, prepare intelligence products, respond to enquiries and work collaboratively with colleagues and external partners.
The role offers an opportunity to build practical intelligence experience while supporting enforcement work that protects the public and business community.
Responsibilities
As an Intelligence Officer, you will:
- assess and evaluate information from internal and external sources, considering its reliability, credibility, and relevance in line with intelligence-handling standards
- develop information into clear, actionable intelligence products that support operational decision-making
- disseminate intelligence to internal teams and external partners in a timely, secure, and appropriate way
- maintain accurate intelligence records and databases, ensuring information is recorded and managed in accordance with relevant requirements
- respond to intelligence enquiries and provide clear advice and guidance to colleagues and stakeholders
- manage competing priorities and deliver accurate work to operational deadlines
- identify opportunities to develop intelligence, improve processes, and contribute to wider team initiatives
- provide administrative and operational support to senior leaders and the wider intelligence function, contributing to the delivery of the Intelligence Team's objectives
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As An Intelligence Officer, You Will
- assess and evaluate information from internal and external sources, considering its reliability, credibility, and relevance in line with intelligence-handling standards
- develop information into clear, actionable intelligence products that support operational decision-making
- disseminate intelligence to internal teams and external partners in a timely, secure, and appropriate way
- maintain accurate intelligence records and databases, ensuring information is recorded and managed in accordance with relevant requirements
- respond to intelligence enquiries and provide clear advice and guidance to colleagues and stakeholders
- manage competing priorities and deliver accurate work to operational deadlines
- identify opportunities to develop intelligence, improve processes, and contribute to wider team initiatives
- provide administrative and operational support to senior leaders and the wider intelligence function, contributing to the delivery of the Intelligence Team's objectives
Person specification
You Will Be Able To Demonstrate That You Can
- manage sensitive information with discretion, professionalism, and integrity
- pay close attention to detail and maintain accurate records and intelligence systems
- analyse information, identify key issues and use sound judgement to reach evidence-based conclusions
- work collaboratively as part of a team while using initiative and taking ownership of work independently
- communicate clearly and concisely in writing and verbally, including producing reports and engaging with a range of stakeholders
- organise and prioritise competing demands, delivering accurate work to deadlines
- use digital tools, including Microsoft Office applications, to research, analyse and present information
- look for practical opportunities to develop intelligence and improve ways of working
Essential Criteria
To be successful in this role, you must have:
- experience or practical understanding of intelligence work or insolvency work – candidates may evidence either area; experience in both is not required
- experience of working with sensitive material and applying appropriate information-handling requirements
- the ability to exercise sound judgement and discretion when assessing, recording, and sharing information
Further Information
Please note: This vacancy is advertised across 11 locations; however, Stratford and Croydon are only available to current Insolvency Service Staff. The advertised salary includes London weighting, which is only applicable to internal candidates.
Security clearance: The successful candidate must obtain and maintain Security Check (SC) clearance. Any offer of employment will be conditional on achieving the required level of clearance. If clearance is not obtained, or is not subsequently maintained, the offer may be withdrawn or continued employment in the role may be affected.
The successful candidates will be required to meet nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If you want to learn more, visit United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
Making Effective Decisions
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Alongside your salary of £30,000, Insolvency Service contributes £8,691 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Benefits
We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including:
- flexible working arrangements and flexi-time
- full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service
- in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
- competitive maternity, paternity and parental leave
- 5 days paid leave for learning and development
- 5 days paid for volunteering
- a Cycle to work scheme
- staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life
Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit www.civilservicepensionscheme.org.uk
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.
As part of the sift process, you will be asked to complete:
- Online Tests
- CV
- Personal Statement
- Behaviours
- Behaviour 1 – Making Effective Decisions
Further details around what this will entail are listed on the application form.
Should a large number of applications be received, an initial sift may be conducted using the lead behaviour Making Effective Decisions, assessing candidates against the essential criteria. Only those who meet the essential criteria at this stage will proceed to a full assessment of their application. If a candidate does not meet the minimum requirements during the initial sift, the remainder of their application will not be reviewed. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
Where high volumes of strong applications are expected or received, we may raise the ‘benchmark’ minimum score required at the sift stage. If a high volume of candidates meet the benchmark score, we may further raise the score required for interview selection. Scores will be applied fairly and consistently. Applicants eligible under a recruitment scheme may, where appropriate, continue to be considered against the agreed ‘benchmark’ score, to support the purpose of the scheme.
Before submission of your application, you will be invited to complete a Civil Service Verbal Test
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