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Interaction Designer
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Job Description
Interaction Designer - Government Gateway
Location: Birmingham (Hybrid)
Day Rate: £435 per day (Inside IR35)
Contract Length: 6 Months (Standard initial term)
Department: UK Public Sector
We are seeking an experienced Interaction Designer to support a critical Government Gateway programme. In this role, you will embed across key feature streams to deliver secure, inclusive, and seamless public services.
Key Responsibilities
- User-Centred Design: Map end-to-end service flows and interactions based on robust user research, data analytics, and government outcomes.
- Prototyping and Testing: Build, iterate, and refine high- and low-fidelity prototypes, wireframes, and user journeys using the GOV.UK Design System.
- Accessibility and Inclusion: Ensure all designs comply with WCAG 2.2 AAA/AA standards, creating accessible services that work for users regardless of digital capability.
- Agile Collaboration: Work within multidisciplinary teams (User Researchers, Content Designers, Developers, and Product Managers) to champion design choices to non-technical stakeholders.
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Essential Skills And Experience
- Proven track record as an Interaction Designer within digital public services, ideally aligning with the GDS (Government Digital Service) Standard.
- Expertise in evidence-based design translating complex user research and operational data into clear design hypotheses.
- Rapid, iterative prototyping experience in an Agile environment.
- Strong stakeholder management skills, with an ability to communicate the business value of good design clearly.
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