Harris Hill Charity Recruitment Specialists
Interim Director of Income and Engagement
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About the Role
As Director of Income and Engagement, you will lead the organisation’s income generation, fundraising, and engagement functions to deliver sustainable growth and diversification of revenue. You will set and execute a clear strategic direction, aligning income and engagement activity with organisational priorities and long-term goals. Working closely with the executive team, you will ensure that financial performance, stakeholder relationships, and organisational development are tightly coordinated to support impact and resilience.
Key Responsibilities
- Develop and implement a comprehensive income and engagement strategy, covering fundraising, partnerships, and supporter engagement.
- Lead the planning and execution of income generation campaigns and initiatives to meet and exceed agreed financial targets.
- Oversee the management and development of key stakeholder and partner relationships, including major donors, corporate partners, and strategic alliances.
- Provide robust financial management and budget oversight for income and engagement functions, ensuring effective allocation of resources and cost control.
- Use data analysis and performance reporting to monitor income streams, track engagement metrics, and inform strategic decision-making.
- Drive change management initiatives within the income and engagement portfolio, ensuring new ways of working are embedded and understood across teams.
- Lead organisational development within the directorate, shaping structures, processes, and culture to support high performance and collaboration.
- Provide clear leadership and people management to multi-disciplinary teams, setting objectives, coaching managers, and ensuring accountability for results.
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Key Requirements
- Proven track record in senior-level income generation and fundraising leadership within a complex organisation.
- Demonstrable experience in strategic planning and execution, with evidence of delivering sustainable income growth.
- Strong expertise in stakeholder and partner relationship management, including building and maintaining high-value, long-term partnerships.
- Solid financial management skills, including budget oversight, forecasting, and financial performance monitoring.
- Advanced ability to interpret and use data analysis and performance reporting to drive decisions and improve results.
- Experience leading change management and organisational development initiatives in a fast-evolving environment.
- Established background in team leadership and people management, including leading managers and specialist professionals.
- Ability to work effectively in a hybrid model, with availability to attend the Kent office one to two days per month.
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Desirable Skills
- Experience in the charity, non-profit, or public sector, particularly in roles focused on fundraising and engagement.
- Familiarity with digital engagement, CRM systems, and supporter journey optimisation.
- Background in income diversification, including trading, social enterprise, or innovative funding models.
- Experience influencing at Board level and working closely with trustees or non-executive directors.
Qualifications
- Degree-level education or equivalent experience in a relevant discipline (e.g. business, finance, marketing, social sciences).
- Professional qualification or training in fundraising, marketing, or business management is desirable.
- Evidence of continued professional development in leadership, change management, or organisational development is preferred.
If you are a strategic, results-focused leader ready to drive income and engagement in a hybrid role with minimal on-site commitment in Kent, we’d like to hear from you.
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