Eton Bridge Partners Ltd
Interim Head of Credit Control (EH114199)
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Interim Head of Credit Control
Our client, a global and highly respected professional services organisation, is seeking to appoint an Interim Head of Credit Control. This is an exciting opportunity to lead the transformation of a complex international collections function, driving improved cash collection performance, operational efficiency, and process discipline across a business operating in more than 70 countries.
Reporting to the Head of Finance Shared Services, with a strong partnership into senior finance leadership, this newly created role has been established to improve collection outcomes, strengthen account coverage, and address legacy challenges created by organisational change. Working across a large-scale outsourced operating model, you will engage with stakeholders across Finance, Commercial, Sales, and Operations while helping to shape the future collections strategy of the organisation.
Key Responsibilities:
- Lead and enhance the performance of the global credit control function, driving improvements in collections, account coverage, and cash recovery.
- Turn around aged debt balances by identifying and removing barriers to collection, including billing issues, disputed invoices, and legacy practices.
- Develop and implement best-practice collections processes, controls, and governance to improve operational efficiency and compliance.
- Partner with outsourced Accounts Receivable teams and key stakeholders across Finance, Sales, Commercial, and Operations to resolve collection challenges and improve outcomes.
- Shape the future collections operating model through performance reporting, process improvement initiatives, and continuous optimisation of the end-to-end collections cycle.
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Candidate Profile:
- Proven experience leading large-scale credit control or collections functions within a complex, international B2B environment.
- Demonstrable track record of improving collection performance, reducing aged debt, and driving measurable cash recovery outcomes.
- Experience managing sizeable ledgers, ideally within organisations with revenues of £600m+ and operations across multiple countries.
- Strong stakeholder management and influencing skills, with experience working across outsourced/shared service models and engaging both finance and non-finance teams.
- Commercially minded change agent with a strong understanding of collections best practice, governance, and process improvement.
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Package & Working Arrangement:
- Fixed-Term Contract
- Hybrid working arrangement - office presence 2-3 days per week (offices in London and on the South Coast)
- Immediate start essential
This role will particularly suit an experienced credit control or accounts receivable leader who has successfully delivered collection improvement programmes, managed complex international stakeholder groups, and driven meaningful change within a large-scale B2B environment.
Disclaimer: Eton Bridge Partners receives extensive applications to advertised opportunities, and as much as we endeavour to respond promptly to each application, we would advise that if you have not received communication within 10 working days, consider your application unsuccessful at this time. We are dedicated to ensuring compliance with Data Protection Laws. For detailed information on how we collect, protect, and use your personal data, please refer to our Privacy Policy on the Eton Bridge Partners website. If at any point you no longer want us to hold your data, please inform us accordingly.
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