Principal responsibilities will be to provide support and management for Library Team Leaders, act as a point of escalation for front of house staff and lead implementation of the integrated service plan, ensuring the needs of both partners are met.

University of Worcester Library Services is an innovative and high-quality service achieving student satisfaction scores of above 92%. Find out more about who we are and what we do on our website.

Find out more about our commitment to equality, diversity and inclusion on our website.

What's in it for you?

• 42 days of leave per year (inclusive of bank holidays and University closure days)
• Access to a range of benefits such as our Staff Retail Benefits Scheme, Cycle to Work Scheme and Tusker Car Leasing
• Wellbeing advice and support through our Employee Assistance Programme
• In-house training and development support
• A friendly, inclusive and supportive culture and work environment

For any informal queries about this vacancy, please contact Judith Keene, Director of Library Services.

Please note that if not already an employee of the University of Worcester, the appointed candidate will be employed through our subsidiary company Uniworc Limited, a wholly owned subsidiary of the University of Worcester. Appointees of Uniworc Limited will automatically be enrolled into the Aviva FlexHE defined contribution pension scheme (subject to earnings and other eligibility criteria).

Please note that this post may be eligible for sponsorship under the Skilled Worker visa route if your individual circumstances enable this in accordance with the Skilled Worker visa rules. For more information on how the Skilled Worker visa rules may apply to you, please visit the UK Government website.

We value diversity and wish to promote equality at all levels.