Job Description

Position Statement

This is a maternity cover position, providing strategic business partner support to line managers and Team Members within certain functions for all routine and non-routine HR matters, which includes employee relations, learning & development, talent management, organisational change and performance management.

The Interim Manager HR Consulting will be the day-to-day contact and provide business partner support across EMEA for all HR matters. As the first point of contact, the role holder will be able to manage competing priorities effectively, as well managing relationships with stakeholders at all levels across the Company.

Together with the day to day management of HR matters, the role holder will also contribute to the development of and day to day management of the HR Coordinator and HR Interns, will be responsible for the roll-out of global HR programmes within their functions and support for activations in the Maple Court office, as well as contributing and/or leading specific projects.

The role holder will be experienced in managing multiple high-level and complex employee relations matters at the same time, can demonstrate that they have advanced level UK employment law knowledge, and are able to apply this pragmatically in a fast-moving business environment with multiple priorities and demanding customers.

Responsibilities

Position Detail

Planning Activities 20%

• Support the Senior Director HR Consulting on HR strategy including business plan, objectives and deliverables for the corporate HR function, change management and communication implementation.
• Support the identification and development of talent and capability for each of the functions to meet current and future needs.
• Increase the perceived value of HR to all stakeholders.
• Manage and assist with HR projects as they arise and identified by the Senior Director HR Consulting or wider team, identify projects and opportunities for efficiency and improved service.
• Partner with line managers on their Global Team Member Survey results, holding regular reviews to assess progress and support on action plans as necessary to improve Team Member engagement.
• Support the implementation / rollout of global HR systems as required.
• Manage the implementation, roll-out and embedding of HR Corporate programmes and initiatives on a regional basis.
• Support promotion activities for designated functions in the bi-annual promotion review process.
• Support the global HR Consulting partners for designated functions in any global or regional activities or roll-outs, providing regional input.
• Connect the Recruitment, Compensation and Benefits, global HR consulting and functional teams to ensure successful outcomes and to provide a regional voice.
• Liaise with other teams as appropriate to ensure delivery of excellent service.
• Ensure successful onboarding activity for all new Team Members within designated functions to support long term team member retention initiatives
• Manage the embedding of global training programmes within the relevant functions.

Organising Activities 25%

• Responsible for the implementation, roll-out and embedding of HR Corporate programmes and initiatives.
• Liaise with all relevant departments e.g. Total Reward and Talent Acquisition to ensure consistency and transparency on roles, reward and processes.
• Act as a liaison point between functional/global HR Consulting partners, the regional HR team and line managers/leaders, to ensure processes are followed and appropriate approvals are obtained.
• Ensure that appropriate people management metrics are provided and used. Manage the distribution of this management information and deal with queries from recipients.
• Coach, guide and support line managers on the metrics, seeking resolution on issues, e.g. labour turnover / absence / performance.
• Design and prepare departmental or other reports as required, e.g. charts, graphs, tables.
• Create and develop visual presentations as required.
• Promote awareness of the HR intranet resources to line managers and Team Members across corporate functions.
• Design and manage office and region wide communications via the Teams channels.
• Assist the Talent Acquisition team with administration requirements relating to the hiring of new recruits, including coordinating the issue of approvals and establishment of new positions within the HR systems.
• Work with the Senior Specialist and Global Mobility team to manage and monitor work permit and certificate of sponsorship status for the designated functions, ensuring that renewal deadlines, concerns etc are escalated to appropriate management.
• Provide cover for the other HR Consulting team members in periods of absence.
• Support any departmental or office-wide communications.
• Work independently and with the wider HR team.
• Manage all job offer documentation and approvals in a timely manner.
• Manage the leaver process in line with company practice and ensure that exit interviews are completed and all company assets are returned by leavers, and appropriate documentation is kept.
• Manage Family Friendly policies and processing in line with company and legislative requirements.
• Identify system issues and ensure HR data is updated accordingly.
• Raise any technical / payroll issues and ensure resolution in a speedy manner, liaising with Team Members as required.
• Maintain digital department correspondence and personnel files, ensuring they meet correct legislative requirements.
• Regularly review and make recommendations on processes in line with business needs and best practice.
• Ensure HR communications and information are readily accessible through the intranet and remain up to date and current.