Hertfordshire Partnership University NHS Foundation Trust (HPFT)
Interim Operational Manager MHLT/MHUCC
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Interim Operational Manager
This is a 12 month fixed term contract (possible secondment for internal staff) for an Interim Operational Manager for:
- Mental Health Liaison (MHLT) service based at Watford General
- Mental Health Liaison (MHLT) service based at Lister Hospital, Stevenage
- Mental Health Urgent Care Centre (MHUCC) based at Lister Hospital, Stevenage
MHLTs are multi disciplinary teams that support people in the acute hospital who experience mental health issues. They provide support to service users across the wards at the hospitals and to service users who present to A & E.
MHUCC is dedicated to improving experiences and outcomes for service users, carers, and staff. This service will also play a crucial role in supporting acute hospital colleagues, enabling the hospital to improve ED performance and overall quality of care.
This role is best suited to an experienced Operations Manager who is confident, proactive, and able to work autonomously. While prior experience in crisis settings is ideal, we are looking for someone who can navigate complex and changeable situations with confidence while providing timely, compassionate, and person-centred care.
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Key Responsibilities
- Work closely with the service manager and Clinical Leads, to support the team through a period of transformation and change to working practices.
- Build and maintain relations with senior staff from West Herts Hospital Trust and Lister Hospital.
- Provide supportive leadership to the team leaders within the team.
- Ensure team meets national and local KPIs.
- Work with wider team to improve clinical practice.
What We Offer
- Leadership and management training opportunities
- 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays
- One of the UK's best pension schemes
- NHS Car Lease Scheme
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About Us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.
Our Family Of Over 4,500 Members Of Staff Provide Health And Social Care For People With Mental Ill Health, Physical Ill Health And Learning Disabilities Across Hertfordshire, Buckinghamshire, Essex And Norfolk, Delivering These Services Within The Community And Several Inpatient Settings. Everything Is Underpinned By Choice, Independence And Equality, With Our Trust Values Embedded Throughout
Welcoming. Kind. Positive. Respectful. Professional.
Contact Us
For an informal chat, please contact Matt Stewart on 07951012921
For further details / informal visits contact:
- Name: Matt Stewart
- Job title: Service Manager
- Email address: matthew.stewart4@nhs.net
- Telephone number: 07951012921
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