Panoramic Associates
Interim Support Manager
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Location: Norfolk (on-site)
Contract: Interim / Fixed-term assignment (3-6 months)
Start: ASAP
Salary/Rate: Competitive (dependent on experience)
About the role
We're working with an established provider supporting older people in Norfolk who requires an Interim Support Manager to provide short-term operational leadership and stability across a busy service. This is a hands-on assignment, ideal for someone confident stepping into a service quickly, embedding good practice, and supporting a team to deliver consistently high-quality, person-centred care.
Key responsibilities
- Provide day-to-day leadership to the service, ensuring safe, high-quality delivery of support
- Support the Registered Manager with operational oversight and service improvement
- Maintain strong standards around safeguarding, risk management, medication processes and care planning
- Coach and support staff, including supervision, performance management and rota/staffing support
- Ensure compliance with relevant regulations, internal policies and best practice
- Liaise with families, external professionals and stakeholders to promote positive outcomes
- Support with audits, action plans, and ensuring documentation is consistently up to date
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What we're looking for
- Proven experience in a Support Manager / Deputy Manager / Service Manager role within older people's services
- Strong working knowledge of compliance and quality standards in social care
- Confident leading teams through change, stabilisation or improvement activity
- Excellent communication skills and a calm, pragmatic approach
- Ability to work on-site in Norfolk and commit to a 3-6 month assignment
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How to apply
If you're an experienced interim leader who can hit the ground running and support an older people's service in Norfolk, we'd like to hear from you. Apply with an up-to-date CV and a brief summary of your availability.
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