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Oakley Recruitment Ltd

Internal Account Manager

Tamworth
£33k/yr
Posted about 19 hours ago
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Oakley Recruitment is working in partnership with an established organisation based in Tamworth. This is an excellent opportunity to join the team as an Internal Account Manager on a full-time permanent basis

Culture and Environment

The existing team is supportive and knowledgeable, and they are excited to be expanding. The culture is hardworking, dedicated, and driven, yet maintains a friendly and supportive atmosphere. The open-plan workspace creates an ideal environment for learning from peers and maximising your role.

Personality

You will thrive by delivering a positive experience to both customers and the external sales team. Driven and dedicated, you will focus on achieving personal results while also contributing to the overall success of the business.

A strong relationship builder, you will identify opportunities to offer additional products that meet customer needs and drive team revenue. You are friendly, fun, and hardworking, with a natural desire to go the extra mile.

Reward

  • 9am – 5.30pm Monday – Friday
  • £33,000
  • Monthly and quarterly bonus
  • Performance Profit Related Bonus – up to 8% of salary paid annually.
  • Up to 29 days annual leave
  • Contributory pension up to 7%
  • Private medical cover
  • Life Cover & Income Protection
  • Dental cover plan
  • Charity events, match funding and volunteering opportunities
  • An extensive EAP suite to support health and financial wellbeing
  • Retail discounts and savings
  • Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol/flight costs

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Job Role

  • Managing an existing portfolio of accounts to achieve long-term success by developing positive relationships with customers
  • Contributing towards individual and company targets
  • Act as a consultative partner to anticipate customers’ current and future needs to generate orders
  • Follow up samples and quotations, converting these to sales
  • Ensure accounts are constantly aware of active promotions available
  • Resolving and customer queriers, taking ownership and providing solutions to customers in a timely manner
  • Working in partnership with the Area Sales Managers
  • Managing Area Sales Managers diaries; ensuring customers are visited on a regular basis
  • Creating KPI and tracker reports as required by business

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Skills and experience

  • Previous experience within a similar role
  • Previously experience and ability to work to targets
  • Ability to deliver excellent consultative advice to improve the customer experience
  • Excellent interpersonal skills and rapport building skills
  • Excellent negotiation and communication skills, both written and verbal

Please Note

  • We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful.
  • By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details.
  • In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
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Skills

Account Management
Relationship Building
Consultative Selling
Negotiation
Communication Skills
KPI Reporting
Customer Experience
Sales Forecasting
Diary Management
Conflict Resolution

Location

Tamworth, England, United Kingdom

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