Internal Account Manager

Key Responsibilities

• Maintaining positive relationships with customers within your assigned territory, across all industries that we serve, and developing opportunities for sales to these customers to meet, or exceed, the sales targets set for your territory.
• Resign Dealers that are out of contract to minimise attrition.
• Introduce commercial partners to our dealer base, eg Finance and DMS partners.
• Support the Field based Sales dept and the end-to-end sales process to achieve new business sales and exceed team targets.
• Working with the marketing team on existing and new campaigns as well as supporting new initiatives for our website and other relevant channels to reach our target market.
• Attend relevant trade shows as well as conferences and events to maximise the opportunity of connecting with prospects and existing customers.
• Work closely with the product and development teams on new initiative projects as well as all new products to ensure you collaborate from an early stage through to launch of new products.
• Have a strong knowledge of the products, features, services and benefits offered by Starkwood Media Group, and where required, help to produce sales related literature.
• Produce and deliver training to other sales team members on relevant projects.
• Collaborate with all departments to ensure we find the best solution for Starkwood and our customers including involvement in price reviews of products and services.
• Build and maintain territory calling plans to ensure existing customer contact is maintained.
• Become involved in ad-hoc tasks as required.

Qualifications Required

Essential – Desirable – Educated to A-level or equivalent.

Experience and Skills Required

Essential - Experience as an Account Manager/New Business or similar role

Essential - Hands-on experience with multiple sales techniques

Essential - Experience with software services and ability to adapt to new systems

Essential - Excellent communication and negotiation skills

Essential - Ability to deliver engaging presentations

Desirable - Proven track record of achieving sales and or Retention targets

Desirable - Familiarity with MS Excel

Desirable - Understanding of sales performance metrics

Suitable for someone who…

Has worked in an Account Manager and sales environment with a proven track record in maintaining strong customer relationships, generating sales opportunities and achieving sales targets. Has the ability to form new relationships with customers and prospects using methods including visits, emails and phone calls. The ability to sell the benefits of website services including the value proposition and return on investment. Self-starter who can set and achieve goals with the ability to work to a long-term strategy. There will be a requirement to travel therefore a current clean driving license is required. Able to work autonomously, with minimal supervision and be an excellent time manager who can work strategically.

Competencies

• Communication - I can effectively communicate with people at all levels both internally and externally.
• Effective - I can work both independently and collaboratively to achieve my goals.
• Precise - I am accurate in my communication and exact in my delivery.
• Tenacious - I ensure that all tasks in an activity are seen through to completion.
• Credible - I know what I’m talking about and can back this up with evidence.
• Positive - I convey an optimistic and confident approach to situations.
• Interested - I want to learn more about what I and the company does.
• Committed - I do what I say I’ll do; people can count on me.
• Respectful - I treat colleagues and customers with deference and respect.
• Collaborative - I work well with others to get the desired outcome.

Diversity within the workplace

At Starkwood Media Group we are pleased to say we create a diverse and inclusive work environment. We are an equal opportunity employer, and we actively encourage all individuals to express themselves and to achieve their full potential.

As a company, we continuously strive to outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, pregnancy, age, sexual orientation, and/or mental or physical disabilities.

If you have a disability, such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we will be happy to make reasonable adjustments to enable you to complete the process to your best ability.

By prioritising employee wellbeing, experience, recognition, and development, we are instrumental in attracting, nurturing, and retaining top talent that contributes to BU's success and growth. Apply now to be part of a team that offers career development opportunities and highly values innovation, creativity, responsiveness, and excellence in HR & OD practices.

This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, Starkwood Media Group will not be able to sponsor individuals who require permission to work to carry out this position.