DPD UK
Internal Audit & Compliance Manager
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Contract Type: Permanent / 37.5 hours per week
Salary: Up to £65K plus Car allowance and bonus
Location: Smethwick B66 1BY
Days of Work: Monday to Friday 9am - 5:30pm
Hybrid Working: 3 days office based in Smethwick, 2 at home
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast-paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
When joining DPD you are not just starting a job, you are vital to our journey to be the most customer-centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
The Internal Audit & Compliance Manager plays a pivotal, hands-on role in providing the Company’s management and the Risk & Audit Committee with independent assurance on the adequacy and effectiveness of governance, risk management, and internal control systems. Acting as a trusted advisor and strategic partner, this position collaborates closely with senior managers, directors, and cross-functional teams across the UK and international subsidiaries (including CitySprint and DPD Ireland/Belgium) to evaluate business processes and mitigate corporate risks.
Key Tasks / Areas of Responsibility
Internal Audit and Governance
- Plan and conduct formal financial, operational, and commercial audit reviews across all company departments and subsidiaries in accordance with the annual risk-based Audit Plan.
- Execute targeted ad-hoc reviews and high-volume corporate investigations to safeguard corporate governance and address emergent business risks.
- Design, build, and deliver high-impact monthly performance dashboards and status reports for the Executive Board and Risk & Audit Committee.
- Monitor previously issued audit actions, conducting regular review meetings with management to constructively challenge delays and implement robust remediation plans.
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Internal Control and Process Optimisation
- Manage allocated Internal Control testing procedures (e.g., Supplier Contract Approval, Whistleblowing policies) to guarantee compliance with the Group Internal Control Handbook.
- Formulate and refine annual Internal Control testing plans while providing ad-hoc guidance to team members executing control audits.
- Partner with local Management to design pragmatic, value-added control solutions where gaps are identified, establishing realistic timelines for successful completion.
Digital Innovation, Technical and Strategic Projects
- Drive the department’s innovation strategy by leading the integration of AI tools into Internal Audit processes to maximise workflow efficiency.
- Oversee the designing, testing, deployment, and user training for three primary digital tools across Internal Audit, Internal Control, and Risk Management workflows.
- Champion the deployment of local audit/control tools internationally (e.g., DPD Belgium) and demonstrate software capabilities to global Group executives.
- Author service proposals and map out back-office operations across merged or acquired entities to identify operational scope and integration risks.
- Actively represent the department by delivering status updates, risk mappings, and 3 Lines of Defense models during wider business strategy workshops and annual management reviews.
Qualifications
You will be educated to degree level or equivalent and/or be a fully qualified member of ACA or ACCA or have a similarly recognised accountancy qualification.
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You will be required to:
- Analyse situations and present the ‘big picture’ impact
- Develop partnerships / relationships with senior management across all departments
- Constructively challenge senior managers and directors on risk and control issues
- Provide value-added pragmatic solutions to improve processes and controls
- Promote Internal Audit as a centre of excellence for best practice risk and controls advice, and provide the necessary support to stakeholders across the business where required
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today!
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