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Internal Communication Specialist
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Position Title: Internal Communication Specialist
Position Type: Regular - Full-Time
Requisition ID: 44185
Internal Communications Specialist — Change and Commercial
Scarborough or Schiphol – Hybrid office working
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role
Join a team where communication creates real business impact. You'll lead the delivery of engaging communications around change and commercial priorities, ensuring employees and leaders across GB & EMENA stay informed, connected, and inspired. From strategic transformation programmes to fast-moving business updates, you'll play a key role in helping our people navigate change and succeed together.
What you’ll be doing
Leading Change & Transformation Communications
You'll play a central role in helping our people navigate change with confidence. Working closely with senior stakeholders, you'll develop communication strategies that bring transformation initiatives to life, creating clear, engaging, and human-centred messaging that builds understanding, trust, and alignment across the business.
Key responsibilities include:
- Acting as the trusted communications partner for regional change and transformation initiatives.
- Developing end-to-end communication plans that connect business priorities to employee experiences.
- Turning complex or sensitive topics into clear, engaging, and accessible communications.
- Equipping leaders and managers with toolkits, briefing materials, FAQs, and key messages to communicate with impact.
- Tailoring communications for diverse audiences across office, plant, and frontline environments.
- Using feedback and engagement insights to continuously refine communication approaches and maximize effectiveness.
Bringing Commercial Priorities to Life
You'll help employees connect with the commercial goals that drive our success, transforming business strategy into stories that are relevant, engaging, and meaningful.
Key responsibilities include:
- Building strong partnerships with Commercial, Sales, Marketing, Category, and customer-facing teams.
- Translating market trends, customer insights, and business priorities into compelling employee communications.
- Creating impactful stories and case studies that showcase collaboration, customer success, and business performance.
- Supporting commercial leaders with engaging presentations, speaking notes, and leadership communication materials.
- Connecting perspectives from across the business to demonstrate how teams work together to achieve shared goals.
Delivering High-Impact Business Communications
From fast-moving business updates to sensitive organizational announcements, you'll provide expert communications support when it matters most.
Key responsibilities include:
- Leading or supporting high-priority communications across a wide range of business topics.
- Managing time-sensitive communication requests with sound judgement, accuracy, and attention to detail.
- Supporting the delivery of communications relating to emerging issues, significant business updates, and critical moments.
- Developing scalable communication resources, templates, and guidance that enable effective message delivery across the organisation.
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Contributing to a High-Performing Regional Communications Team
As part of an integrated regional team, you'll collaborate closely with colleagues to deliver communications that inform, engage, and inspire.
Key responsibilities include:
- Contributing to major regional campaigns, leadership communications, employee events, and strategic storytelling initiatives.
- Creating high-quality content across multiple channels while maintaining a consistent brand voice and editorial standard.
- Collaborating across the team to share expertise, support priorities, and ensure seamless delivery.
- Leveraging digital and AI-enabled tools to enhance content creation, localization, measurement, and effectiveness.
- Driving continuous improvement by identifying opportunities to simplify processes, share best practice, and increase communication impact.
What you’ll need to be successful
We're looking for a skilled communications professional who thrives in a fast-paced, collaborative environment and is passionate about helping people understand, navigate, and embrace change. You'll be an exceptional storyteller, trusted advisor, and relationship builder, capable of translating complex business priorities into communications that inform, engage, and inspire.
You'll bring:
- Significant experience in internal, corporate, or change communications within a complex organization.
- A proven ability to simplify complex information and transform it into clear, engaging, and audience-focused communications.
- Experience supporting organizational change, transformation programmes, or sensitive business initiatives with confidence, empathy, and sound judgement.
- Strong commercial awareness, with the ability to translate business, customer, and market insights into meaningful employee communications.
- Outstanding writing, editing, and storytelling skills, with excellent verbal and written English.
- The ability to build trusted relationships and influence stakeholders across multiple functions, levels, and geographies.
- Strong organizational skills and the ability to manage competing priorities while maintaining accuracy and attention to detail.
- A proactive, collaborative mindset, coupled with the confidence to challenge constructively, advise senior leaders, and work independently when required.
- Confidence using digital communication platforms and content creation tools to deliver impactful communications.
Nice to Have
While not essential, we'd be particularly excited to hear from candidates who have:
- Experience working within FMCG, food manufacturing, or another large, complex multinational business.
- A track record of communicating across different countries, cultures, and employee audiences.
- Experience developing content for town halls, all-hands meetings, leadership events, webcasts, or large-scale employee communications.
- Exposure to content localization, translation management, or adapting communications for regional markets.
- Experience using AI and digital tools to enhance communication quality, efficiency, and insight generation.
- Dutch language skills (for candidates based in Amsterdam).
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About the team
You'll join a regional Internal Communications team of three, reporting into a structure led by the Director of Internal Communications, alongside a Business Partner and another Internal Communications Specialist. This close-knit team works together to shape and deliver communications strategy across the region.
About McCain
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
AI & Digital Capabilities
At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.
The McCain experience
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.
Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know, and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.
Job Family: Communications
Location(s): GB - United Kingdom : England : Scarborough || NL - Netherlands : Other
Company: McCain Foods Holland B.V.
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