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Internal Communications Assistant
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Job Description
The Role
As our Internal Communications Assistant, you will shape engaging content that keeps our colleagues connected, informed, and inspired across the business. Working alongside our creative design team and key stakeholders, you will ensure every message reaches the right audience at the right time. You will receive full support and hands-on guidance from the wider team from day one to help you hit the ground running and succeed at NEXT.
The role is working Monday - Friday in the HR office at our flagship Elmsall Complex, with some occasional travel to support offsite events.
What You'll Take On
- Write high-quality, engaging copy and proofread content for a variety of communication channels.
- Partner with the design team to create eye-catching visuals, media screen graphics, and print materials via our in-house reprographics.
- Manage and maintain the internal content calendar across key channels including Team Talks, media screens, Yapster, and internal radio.
- Build accurate circulation lists using Google Sheets and distribute communications efficiently using Workshop email marketing tools and Google Sites.
- Support the planning, organization, and smooth running of internal events and colleague surveys.
- Act as an administrator for Yapster and track content engagement to ensure communications deliver real impact.
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What You'll Bring
- Ideally degree-educated in a humanities subject such as English, History, Journalism, or similar, with strong copywriting and proofreading skills and a keen creative eye.
- Proficiency with Google Workspace (including Sheets, Docs, and Sites), plus familiarity with tools like Google Analytics and SEO best practices.
- Excellent organizational skills, a self-motivated approach, and the ability to handle tight deadlines under pressure.
- A collaborative mindset to work effectively as part of a team while comfortably managing your own independent projects.
- Understanding of GDPR, relevant HR policies, and working towards set SLAs.
- A driving licence with your own transport in order to be able to support offsite events as required.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
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About The Team
- Sharesave scheme
- 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria's Secret* products (*when purchased through NEXT)
- Generous bonus scheme for many roles
- Restaurants with great food at amazing prices
- Access to fantastic discounts at our Staff Shops
- Free on-site parking
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Financial Wellbeing - Save, track, and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Support Networks - Access to Network Groups to empower and celebrate each other
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email Recruitmenthelpdesk@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 01977 327 900 and leave a voicemail.
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